Cross-Functional Management
Cross-functional collaborationthat is, cooperation across departments responsible for relevant voice, video, and data componentsshould be coupled with a dotted-line reporting structure to the lead e-communication deployment organization. Business leadership for cross-functional collaboration of video, voice, and data does not reside in the same place in every organization. It is driven by strategic intent and the enterprise's necessity. Cross-functional collaboration between IT and the Channels organization on PEC offers opportunities for continuous improvement of the learning portal through the creation of enhanced learning features and evaluation tools. |