It doesn't matter whether the Internet learning pilot is built or bought; it is a pilot, not a long-term investment. Identifying economies of scale across large numbers of users might favor a build decision; however, the upfront cash outlay, uncertainty of success, and low estimates of adoption could sway others to pursue a more prudent "buy" approach. Your parameters will determine the right choice for each organization.
A combination scenario might include pursuing a buy decision in the early phases with an eventual migration to a build strategy after the project has a critical mass of users. Engaging with customized solution providers might be a strategy to launch the project and work through the learning curve. A six-month analysis with potential savings and adoption rates backed with a cost analysis might be the first step.
Hindsight Is 20/20: Picking Your VendorSuppose that 40 Internet learning vendors are waiting for you to call them back. I personally know the sister of the founder of one of them and recommend his company. How will you select the best partners from your list? You will select your partner carefully if you are as smart as we think you are. Following are three key steps for selecting your Internet learning partner:
If the vendor responds to your specifications in a way that indicates that their product matches your technical requirements, have someone check out its usability, performance, and alignment with your business and learning goals. Without the technical match first, you are both wasting your time. Don't forget to validate each vendor's financial viability. |