Organizing Business Knowledge: The MIT Process Handbook
byThomas W. Malone, Kevin CrowstonandGeorge A. Herman (eds)
ISBN:0262134292
The MIT Press
2003
(619 pages)
This handbook presents the key findings of a multidisciplinary research group that has worked for over a decade to lay the foundation for a systematic and powerful method of organizing and sharing business knowledge.
Organizing Business Knowledge — The MIT Process Handbook
Part I -
Introduction
Chapter 1-
Tools for Inventing Organizations — Toward a Handbook of Organizational Processes
Part II -
How Can We Represent Processes? Toward A Theory Of Process Representation
Part IIA -
Coordination as The Management Of Dependencies
Chapter 2-
The Interdisciplinary Study of Coordination
Chapter 3-
A Taxonomy of Organizational Dependencies and Coordination Mechanisms
Chapter 4-
Toward a Design Handbook for Integrating Software Components
Part IIB -
Specialization of Processes – Organizing Collections of Related Processes
Chapter 5-
Defining Specialization for Process Models
Part IIC -
Different Views of Processes
Chapter 6-
Process as Theory in Information Systems Research
Chapter 7-
Grammatical Models of Organizational Processes
Part III -
Contents Of The Process Handbook
Part IIIA -
Overview of the Contents
Chapter 8-
What Is in the Process Handbook?
Part IIIB -
Examples of Specific Domain Content
Chapter 9-
Let a Thousand Gardeners Prune — Cultivating Distributed Design in Complex Organizations
Chapter 10-
A Coordination Perspective on Software Architecture — Toward a Design Handbook for Integrating Software Components
Part IIIC -
Creating Process Descriptions
Chapter 11-
A Coordination Theory Approach to Process Description and Redesign
Part IV -
Process Repository Uses
Part IVA -
Business Process Redesign
Chapter 12-
Inventing New Business Processes Using a Process Repository
Chapter 13-
The Process Recombinator — A Tool for Generating New Business Process Ideas
Chapter 14-
Designing Robust Business Processes
Part IVB -
Knowledge Management
Chapter 15-
A New Way to Manage Process Knowledge
Chapter 16-
Toward a Systematic Repository of Knowledge about Managing Collaborative Design Conflicts
Chapter 17-
Genre Taxonomy — A Knowledge Repository of Communicative Actions
Part IVC -
Software Design and Generation
Chapter 18-
A Coordination Perspective on Software System Design
Chapter 19-
The Product Workbench — An Environment for the Mass-Customization of Production Processes
Chapter 20-
How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier
Part V -
Conclusion
Appendix-
Enabling Technology
Consolidated References
Index
List of Figures
List of Tables