General Electric, 33, 397, 446
Generalizations (''ancestors''), 33
in sample Handbook entry, 225, 227–28
Generalizing transformation, 137
uses of, 161
Generating of business ideas. See Business process redesign
Generation of new design, 381
Generative grammar, Chomskian, 195, 204. See also Deep structure
of grammar, 194
Generic business processes, 28–29
Generic model of resource flows, 300–302
accessibility dependencies in, 304–305
and flow dependencies, 319–23
prerequisite dependencies in, 306–13
sharing dependencies in, 314–19
timing dependencies in, 323–32
usability dependencies in, 302–304
Generic models of business activities (Process Handbook), 221, 229–30
Generic verbs, 247–50
Genre repertoire, 481
Genres of organizational communication, 467–68
coordination of information through, 474–79
evolution of over time, 473–74
implementation of information about, 483
Genre taxonomy, 466, 468–73, 492–93
and coordination, 485–86
and Sloan School on-line admissions, 486–92
Goal decomposition, top-down, 57–58, 72
Goal identification, bottom-up, 58
Goals
conflicting, 64–65
in deep structure, 382
identifying of, 342–44
personal (differences in), 93
potentially divergent, 365
in software example, 89
Grammar, 193–95
and organizational processes, 192–93, 195–206, 214
methodological considerations in, 206–11
surface structures from, 382