ICT. See Information and communication technologies
Implicit invocation architectures, 322
Implicit resource relationships, 294
Included term, 207
Information and communication technologies (ICT), 177
as impacting process, 180–81, 183–84
multi-level impact of, 178, 183–84, 186, 190
process perspective on, 188
Information contract dependency, 429
Information flows
and coordination mechanisms, 478
economic analysis of, 81
managing of, 80
Information Lens system, 70, 71, 72
Information system for restaurant, as process specialization example, 140–43
Information systems research, and organizational issues, 177–78
Information technologists, as audience, 3, 12
Information technology (IT)
and coordination theory, 47–48, 65–69, 76
in example comparing restaurants, 185–88
and mass customization, 516
Infrastructure commitments violations, 429
Inheritance, 9
automated support for, 26
and specialization, 34
Innovation, need for, 379
Innovative eBusiness examples, in Process Handbook, 244
Insects, social, 82–83
Installation of employees, 414n
Institutional structures, 201
Integration, 104
Integrity checker, in product workbench, 519–20, 521
''Intellectual mercenaries,'' 68
Interconnection dependencies, 109, 112
Interconnection protocols, 118–19
Interconnections among software components, as design problem, 127, 291, 497–98, 514. See also Generic model of resource flows
Interdependency, 23, 86. See also Dependencies and coordination, 81–82, 85
''Interesting Organizations Database,'' 421
International Benchmarking Clearinghouse (IBC), Process Classification Framework of, 240–41
International Workflow Management Coalition, 571
Internet, 465. See also Web site; World Wide Web
and location of genre system, 472–73
Sloan School admissions on, 486–92
Intuitive appeal, of MIT Business Activity Model, 234
''Inventing the Organizations of the 21st Century'' (MIT research initiative), 421