SitemapTable of ContentsBackCoverPractical Intranet DevelopmentIntroductionWhat's Inside?Support/FeedbackWeb SupportChapter 1: Introduction to IntranetsWhat is an Intranet?Why Have an Intranet?Differences between Intranet and Internet DevelopmentThe Intranet Team: People InvolvedTypical Intranet Applications and ContentIntegrating Existing SystemsSummaryChapter 2: Intranet JustificationDefinition of ROISummaryChapter 3: Where do I Start?I Love it When a Plan Comes TogetherChoosing Your ToolsPlan the Work, then Work the Plan.SummaryChapter 4: Knowing the Browser BaseBrowser Selection in BusinessesA Brief Overview of Web StandardsAccessibility ConsiderationsMicro SitesBranding IssuesAn Example of Working with One Specific BrowserSummaryChapter 5: Development TechniquesFunctional Needs Analysis - ChecklistDevelopment ApproachesHosting EnvironmentScripting LanguagesXML and DatabasesFile and Directory Naming ConventionsSoftware and ToolsSummaryChapter 6: Designing Your Intranet to be Useful - Usability and Information ArchitecturePlanning the Useful IntranetPractical Techniques for Increasing UsabilitySummaryChapter 7: Controlling ContentThe " Static " IntranetThe " Junk Drawer " IntranetThe " Ghost Town " IntranetSummaryChapter 8: Content Management SystemsWhat is a Content Management System?Why do I Need a CMS?Obtaining a CMS PackageMeeting Intranet NeedsCMS - SummaryOther Publishing TechnologiesSummaryChapter 9: The Intranet as Communications PlatformCommunication TechnologiesForums and Discussion GroupsConcerns About InformationControlDemonstration SystemsSummaryChapter 10: Security and PersonalizationWhy Security is ImportantSecurity PolicyUser Directories and PersonalizationSummaryChapter 11: Intranet MarketingIntranet ChallengesHands-On Intranet Marketing, Down & DirtyGetting the Word OutPromoting Intranet UseKeeping People InterestedSummaryChapter 12: When the Intranet Gets Too BigHow did We Get into this Situation?Where do You Want to Be?Think before ActingSetting the FoundationCommunication and Marketing is KeyDesign MattersTransition StrategiesSummaryChapter 13: Where to Go From Here - Remote UsersExternal Intranet AccessOffline AccessSupporting Handheld DevicesSupporting Mobile PhonesSummaryChapter 14: ExtranetsModern ExtranetsExtranets in ActionDesigning the ExtranetThe Project PlanSummaryIndexIndex_BIndex_CIndex_DIndex_EIndex_FIndex_GIndex_HIndex_IIndex_JIndex_KIndex_LIndex_MIndex_NIndex_OIndex_PIndex_QIndex_RIndex_SIndex_TIndex_UIndex_VIndex_WIndex_XList of FiguresList of Sidebars
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