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Index
B
Ballot genre system, 469–71, 472, 478, 479, 485, 491
Barings Bank failure, 434–38
Baseline analysis, 64
Behavioral coordination theory, 69
Benchmarking, 32, 155, 381
cases for, 243
''Best practices,'' 3, 32
databases of, 34
for exceptions, 423–24
generation of novel combinations of, 418
knowledge sharing about, 380
of tomorrow, 13
Best Software, 391
Bidding genre system, 491
Bidding schemes, 51, 54, 60–61, 71, 74
Biological classification, 5–6
Biological systems
and coordination, 82–83
and distributed or parallel processing systems, 73–75
Blackboard architecture, 70
BMW, 32, 391, 397
Boeing
design conflicts at, 447
total simulations of, 21, 388, 408
Bottom-up approach, 31
Bottom-up goal identification, 58
Bramble, 542
Branching factor, in specialization hierarchy, 250
Broker (business model archetype), 239
Bundle recombinator, 410, 414–16
Bundles
of related alternatives, 18, 385, 387, 405, 450
of specializations (Handbook), 225, 476, 517
Bureaucracy and classification system, 6
Business Activity Model, MIT (BAM), 231–35
deriving of, 235–38
and other models, 240
Business educators, as audience, 3, 12
Business model, 238
Business Model Archetypes, MIT, 238–40
Business process(s), 336. See also Process(es)
generic, 28
increasing scale and complexity of, 423
Business process redesign (BPR), 9, 13, 373
challenge of, 379
computer applications for, 549–50 (see also Process Interchange Format)
conflict repository for, 460
design conflict management expertise for, 448
with exceptions analysis methodology, 424–34
and Barings Bank failure, 434–38
challenge to, 423–24
generation of ideas needed for, 403
with knowledge repository, 379–80, 400–401
approach of (deep and surface structures), 381–89
case example for (hiring process), 389–400
evaluation of, 401–402
future efforts on, 402
and previous approaches, 380–81
with Process Recombinator, 403, 408–409
in comparison to related process design tools, 419
deep structure identified, 409–10
different surface structures found, 410–17
future efforts on, 419–20
implementation of, 420–21
new process designs compared, 417–18
sources of power of, 418
process repository for, 457
Business process reengineering
coordination issues for, 289
of Hammer and Champy, 261, 274–85
Business templates, 4
