Part I: Overview of Technology, Protocols, and the PDIOO Methodology
Chapter 1. Cisco IP Telephony Solution Overview
Legacy Voice and Data Networks
Next-Generation Multiservice Networks
Signaling and Transport Protocols
IP Telephony Deployment Architectures
Chapter 2. Planning, Design, Implementation, Operation, and Optimization Overview
Operation and Optimization Phase
Part II: Large-Scale IPT and Voice-Mail Network
Chapter 3. Large-Scale Enterprise Requirements for IP Telephony
Network Infrastructure Analysis
Telecom Infrastructure Analysis
Chapter 5. Design Phase: Network Infrastructure Design
Network Infrastructure Design Tasks
Chapter 6. Design of Call-Processing Infrastructure and Applications
Securing the IPT Infrastructure
Chapter 7. Voice-Mail System Design
Defining the Voice-Mail System Architecture
Designing a Cisco Unity System
Customizing the Cisco Unity System
Improving the User Experience During Migration
Complete Preimplementation Tasks
Perform Implementation Readiness Analysis