Visual QuickStart Guide [Electronic resources] : Mac OS X 10.4 Tiger

Maria Langer

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The AppleCare Channel

Sherlock's AppleCare channel (Figure 43 ) is your direct connection to Apple's Knowledge Base of information about Macintosh computers and software. It's a great place to learn more about your hardware and the Mac OS.

Figure 43. Sherlock's AppleCare channel.

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To search the AppleCare Knowledge Base

1.

Open the AppleCare channel (Figure 43 ).

2.

Enter a search word or phrase in the Topic or Description box near the top of the window.

3.

Click the magnifying glass button to start the search.

4.

After a moment, search results begin to appear. Click an item in the list to display its document in the bottom half of the window (Figure 44 ).

Figure 44. Sherlock displays a list of Knowledge Base documents in the window. Click a document name to display it in the bottom half of the window.

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