Que.MCSA.MCSE.10070.100270.Exam.Prep.2.Windows.XP.Professional [Electronic resources] نسخه متنی

Apply Your Knowledge

Looking at the process Windows XP Professional follows during installation can assist you in troubleshooting. You can be better prepared to handle errors when they occur by installing the operating system on as many different hardware combinations as you can find. You can practice unattended installations with just a single server and a single computer client.

Because failed installations cannot be guaranteed, you can perform the following exercise without using computers. However, if you have the opportunity to install Windows XP Professional on a computer that has a device that is not listed on the HCL or in Windows Catalog, or a non-compliant BIOS, you may be able to re-create a Stop error and troubleshoot it.

Exercises

4.1 Deploying Windows XP Professional in a Heterogeneous Lab Environment

As a network engineer, you have been hired to create and execute a Windows XP Professional deployment nationwide. You have a lab environment with examples of all the hardware that you will be installing. There are five different brands of computers and seven types of printers and scanners that may be connected to them. Two of the locations use a wireless LAN, one location uses Token Ring, and the rest use Ethernet 100. You have tested the following installation methods and results for the 11 test computer combinations:

AttendedExecuted 11 trials; successful on 10 computers and failed on 1.

Answer filesRequired a minimum of 11 answer files; successful installation on 10 computers and failed on 1

SysprepRequired a minimum of seven images; successful on eight computers and failed on three

RISUsed existing Windows 2000 RIS server. Required a minimum of 7 images; successful on 0 computers and failed on 11

Estimated Time: 15 minutes.

Determine which installation method should be used.

The project sponsor has requested that you implement RIS. What might be the problem causing the test results?

Given this information, you should probably use the answer file unattended installation process. It had the same type of failure rate as attended installations, and it will save a great deal of time over an attended installation.

Although the information given in this exercise question does not provide much to go on, the fact that there were no successful RIS installations leads one to think that the test results were caused by a problem with the RIS server. Possibly because it is a Windows 2000 version server, it may not have the right level service pack for a successful Windows XP installation.

Review Questions

1.What should you check first if you receive a Stop error during an unattended installation?

2.How would you resolve an attended installation error in which Windows XP Professional did not recognize the CD-ROM drive?

3.What type of problem could you resolve by using the /rx:folder switch with winnt.exe?

4.When you use Sysprep to clone a source computer to a target computer that consists of different devices, what always causes problems during installation?

5.How should you approach troubleshooting a computer that cannot join a domain?

Exam Questions

1.You are the network administrator for a 30-user network. All your computers use the same hardware. You choose to implement Sysprep and clone the computers with Windows XP Professional. You test the process on a computer and you receive a Stop error. Which of the following should you do next?

Upgrade the Sysprep server with the latest service pack.

Test using RIS.

Review the hardware compatibility with Windows XP.

Replace the network adapter.

2.You have a computer that can connect to the network but will not join the domain. What is the likely problem? (Choose two.)

The network adapter is malfunctioning.

The media has failed to provide the correct network adapter device drivers.

The computer name is incorrect.

There is no computer account in the domain.

3.Put the troubleshooting methodology in the correct order, start to finish.

Test and implement the solution.

Discover the cause of failure.

Define a solution.

Document the results.

Identify the point of failure.

4.You are the network administrator for Massula Industries. You have implemented RIS on your network and have just begun a RIS installation in another building. A user is inputting information into RIS when, suddenly, the computer freezes, displays a blue screen, and then reboots. The user calls you in a panic. What do you do?

Provide the user with a replacement computer, and then take the failed computer to a lab to begin troubleshooting.

Initiate RIS again.

Try to install via bootable CD-ROM.

Use Rbfg.exe to create a new floppy boot disk.

5.Which of the following logs should you use to troubleshoot a computer that won''t join a domain?

Setupapi.log

Setuperr.log

Netsetup.log

Setupact.log

6.Kristin is the desktop administrator for her company. She is using RIS to install Windows XP Professional on a new test computer. Kristin starts the computer and finds that instead of connecting to the network RIS server, her computer returns the error message, Operating system not found. The computer contains a PXE-compliant network adapter that is connected to her network. Kristin needs to start the computer and connect to the network RIS server. What should she do to resolve the problem?

Ask a network administrator to modify the network DHCP server to include a DHCP reservation for the computer.

Ask a network administrator to modify the RIS server permissions to grant your domain user account Allow-Read permission on the RIS images.

Restart the computer and modify the computer''s BIOS settings so that the computer is configured to boot from the network.

Modify the computer''s BIOS settings, and ensure that the computer''s boot password is the same as the RIS server''s Administrator password.

7.Mark is the network administrator for his company. He has been tasked with rolling out Windows XP to the 30 laptops for the sales team. After the operating system installs, one of the computers cannot join the domain. Which of the following should Mark do to begin troubleshooting the problem? (Choose all that apply.)

Reboot Windows XP into Safe Mode and view the device settings.

Open the Scesetup.log file to see whether there are any errors applicable to networking.

Check the network adapter to see whether it is functioning.

Open a command prompt and enter ipconfig /all.

8.Mabel is a user at JDR Corp. She has decided to run the remote installation process on her computer. She has an existing Windows Me computer on the network. Mabel calls you to find out whether there is any data that she needs to copy to the network before she installs via RIS. She also asks whether there are any other requirements to start. What do you tell her? (Choose all that apply.)

Copy all her data to the network; otherwise it will be lost because RIS performs a clean installation.

There is no need to copy any data to the network; it will be preserved during the RIS upgrade.

Make certain that she has a PXE-capable BIOS and network adapter.

Make certain that she has a PCI-based network adapter.

9.Stephanie is the IT systems administrator for her company. Her task is to deploy Windows XP Professional to 20 new computers with identical HALs. These computers are not networked. Stephanie specifies her company''s standard installation settings and saves them in a Sysprep.inf file. One of the 20 computers is chosen as a source computer. The Sysprep utility is to be used in the deployment of Windows XP. Which of the following actions should Stephanie take to accomplish her goal? (Choose two.)

Place Sysprep.inf in %systemdrive%\windows.

Place Sysprep.inf in %systemdrive%\sysprep.

Place Sysprep.exe and Setup.exe in %systemdrive%\windows.

Place Sysprep.exe and Setupcl.exe in %systemdrive%\sysprep.

Place Sysprep.inf in Sysprep.exe, and Setup.exe in %systemdrive%\windows\system32.

10.Duncan''s network contains a Windows Server 2003 server that has RIS installed for automating the deployment of Windows XP. When Duncan boots a PXE-enabled computer, he finds that it cannot locate the RIS server. Which of the following are not possible causes of this problem? (Choose two.)

Duncan should boot the computer using a floppy disk created by Rbfg.exe.

Duncan''s user account is not authorized for him to complete the deployment.

No DHCP server exists on the subnet.

Duncan must install the version of RIS that is supplied on the Windows XP Professional CD-ROM on the 2003 server.

Answers to Review Questions

1.Regardless of whether it is an attended or unattended installation, you should check first whether the hardware is compatible with Windows XP. For more information, see the section "Refer to Compatibility."

2.You have two choices for resolving CD-ROM drive recognition problems during installation. One is to fix the CD-ROM drive, which may involve replacing the drive or obtaining new device drivers. The other option is to try installing over the network, avoiding the CD-ROM drive altogether. The second option is the faster of the two. For more information, see the sections "Media Problems" and "Unrecognizable CD-ROM Drive."

3.If you have a device that Windows XP does not recognize without certain drivers, you can use the /rx:folder switch to copy the files needed for the device and then delete the files after installation has completed. For more information, see the section "Switches."

4.If the source computer and target computer use different HALs, you will encounter problems using Sysprep. For more information, see the section "Problems with Sysprep Installations."

5.Your first step is to look at the Netsetup.log file to see what occurred when the computer attempted to join the domain. Following that, you should theorize the reason for the failure and then a solution. Finally, you should test the solution. If it fails, you should begin the troubleshooting process over again. You should document your results during every phase. For more information, see the section "Troubleshooting Process."

Answers to Exam Questions

1.C. You should review the hardware compatibility of your PCs with Windows XP. Stop errors are usually caused by a device or device driver problem. Answer A is incorrect because there is no need for a Sysprep server. Answer B is incorrect because changing the installation method is unlikely to resolve the Stop error. Answer D is incorrect because there was no reason to suspect a problem with the network adapter. For more information, see the section "Problems with Sysprep Installations."

2.C and D. If the computer will not join the domain, you should check to see whether the computer name is correct and if there is a computer account in the domain. If the computer''s name is misspelled or if there is no computer account, the computer cannot join the domain. Answer A is incorrect because the question stated that you can connect to the network. Answer B is incorrect because, again, the question stated that you can connect to the network, so the drivers should have loaded. For more information, see the section "Troubleshooting Failed Installations."

3.The correct order is: E. identify the point of failure, B. discover the cause of failure, C. define the solution, A. test and implement the solution, and D. document the results. For more information, see the section "Troubleshooting Process."

4.A. In the interest of maintaining productivity, you should provide the user with a different computer while you take the failed one away to troubleshoot. For more information, see the section "Troubleshooting Failed Installations."

5.C. You would use the Netsetup.log Error log to see whether a computer was able to join a domain. Answer A is incorrect because Setupapi.log provides data about INF files that are called during setup. Answer B is incorrect because Setuperr.log shows all the errors that occur during setup. Answer D is incorrect because Setupact.log displays all the actions that Setup performs during installation. For more information, see the section "Troubleshooting Failed Installations."

6.C. A client computer can boot from the network provided its BIOS or NIC support PXE. Here you need to alter the BIOS settings on the new computer to use the network card as the primary boot device. The other three choices do not apply in this scenario. Answers A, B, and D are incorrect because the problem is related to the inability to boot to the network. For more information, see the section "Problems with RIS Installations."

7.C and D. The problem exhibited by the one computer indicates a networking problem. You should check the physical network adapter and the TCP/IP configuration. Answers A and B are incorrect because the device settings are not the problem, and the Scesetup.log file is applicable to security, not networking. For more information, see the section "Unavailable Network."

8.A and C. RIS always performs a clean installation, so any data will be lost unless it is copied to the network. To perform the installation, you need to have a PXE-capable BIOS and network adapter. Answers B and D are incorrect because RIS performs only a clean installation and must be able to boot from the network with PXE or a floppy disk created by Rbfg.exe. For more information, see the section "Problems with RIS Installations."

9.B and D. The files Sysprep.exe, Setupcl.exe (which generates new security IDs), and the optional answer file Sysprep.inf (which has similarities to Unattend.txt) must be in the same folder, %systemdrive%\sysprep. For more information, see the section "Troubleshooting Failed Installations."

10.A and D. The prerequisites for deploying Windows XP Professional via RIS are a frequent exam question. They are DHCP, Active Directory, DNS, a PXE-capable BIOS (version .99c or greater), and a PXE-capable network card or a PCI bus network card that supports the Rbfg.exe. The user account used for the installation must be authorized. The necessary RIS software is not supplied on the Windows XP Professional CD-ROM. For more information, see the section "Problems with RIS Installations."

Que.MCSA.MCSE.10070.100270.Exam.Prep.2.Windows.XP.Professional [Electronic resources] نسخه متنی

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