Apply Your Knowledge
On the 70-270 exam, you will be tested with questions that require you to know how toApply desktop settings with a user profileUnderstand the NTuser.dat fileEnforce settings with a mandatory profileUse the Files and Settings Transfer Wizard to move settings between two different computersUse the Regional and Language Options applet to configure multiple languages, character and numerical formats, and apply keyboard layoutsUnderstand Windows Installer componentsDeploy an application using Msiexec.exeAssign or publish a Windows Installer application using Group Policy
This chapter's exercises can assist you in refining your expertise. To perform these exercises, you should have at least two client computers and an Active Directory domain controller connected on a network. To master the skills, you may want to practice deploying applications using Msiexec.exe and Group Policy, transferring the settings to a Windows XP Professional computer from a previous version of Windows through a null modem cable, and using a different keyboard layout.
Exercises
10.1 Creating a Mandatory Profile
In this exercise, you create a mandatory profile based on a user's local profile. You can perform this exercise with a single computer running Windows XP Professional.Estimated Time: 10 minutes.1. Right-click My Computer and select Properties.2. Click the Advanced tab.3. In the User Profiles section, click Settings.4. Click to highlight the profile that you want to assign as a mandatory profile.5. Click the Copy button. The Copy To dialog box opens, as shown in Figure 10.13.
Figure 10.13. You can use the Copy To dialog box to assign a mandatory profile.

Review Questions
1.What would happen if a user logged on to a computer for the first time and no roaming profile was configured for the user?2.Barry is a user who had a recent eye operation. He logs on to his computer and implements a new High Contrast Display setting so it is easier for him to use the computer. When he comes in the next day, he is forced to reapply the Display setting. Why? How can you resolve this problem?3.Do you need to use the Files and Settings Transfer Wizard Disk when you are transferring settings between two Windows XP computers? Why or why not?4.When should you use Msiexec.exe instead of Group Policy to deploy an application?5.Which Group Policy deployment method would provide an application option in the Add/Remove Programs applet in Control Panelassign or publish to users?
Exam Questions
1.You are a new desktop administrator for the Smith and Jones accounting department. Your boss would like to deploy a custom application to the accounting department's Windows XP desktops. He decides to create a GPO to deploy the application. After the installation is completed, some users who work at a remote site call to say that the application does not appear when they log on. Others report that the application is working fine. What do you do?
Answers to Review Questions
local user profile is created with the user's account name below the Documents and Settings folder on the hard disk. This profile is pulled from the default user's profile.2.Barry has a mandatory roaming profile that loses his changes every time he logs off the network. You can resolve the problem by renaming the profile to NTuser.dat, logging on as Barry's account, changing to the new High Contrast display, logging off, and then renaming the profile back to NTuser.man.3.You do not need to use a Wizard Disk when you are transferring settings between two Windows XP Professional computers because both the computers have a Files and Settings Transfer Wizard application in the Accessories\System Tools menu.4.You can use Msiexec.exe to deploy a Windows Installer application when your computers are not connected to an Active Directory network.5.Publishing an application to users via Group Policy provides the user the option to install the application when using Add/Remove Programs in Control Panel.
Answers to Exam Questions
1.A. The common denominator for the error is the remote site, and it is likely that the GPO was not attached to the computers at that site. You should apply the GPO to the site. Answers B, C, and D are all incorrect because the slow link detection policy could prevent software installation, and because assigning the policy to users versus computers is not the issue. Also, you would prefer to assign an application rather than publish it because assigning it ensures that a user receives the application. For more information, see the section "Using Group Policy to Deploy MSI Packages."2.C. To enable each user to quickly switch back to English, you should configure the keystroke sequence in Advanced options that allows them to do so. Other things that you should do include installing the other languages and keyboard layoutsJapanese, Italian, and French in the Languages tab. Answers A, B, and D are all incorrect options. Configuring the Language bar to be displayed does not create the keystroke sequence you need. Selecting U.S. English for non-Unicode programs does not provide a way to switch back to English. And configuring a keystroke sequence to switch between languages does not make it easy to move directly back to English. For more information, see the section "Configuring Multiple-Language Support for Users."3.C. For a dynamic environment like Glazers, Inc., you should create a roaming profile for each user on the network so that each time a user logs on, the appropriate roaming profile downloads from the network. When a user logs off, any changes are saved back to the profile on the network. Answer A is incorrect because preventing access to the Display applet does not allow a profile to move around the network with the user. Answer B is incorrect because restricting Power Users from changing the All Users profile folder does not affect users' profiles. Answer D is incorrect because it prevents users from being able to change their own profiles. For more information, see the section "Implementing Roaming Profiles."4.B. The All Users files apply to all users, but there is no need for a NTuser.dat file in the C:\Documents and Settings\All Users\ folder and therefore, the files applicable to all users cannot be manipulated the same way as a user's individual profile. To restrict access to anyone other than the admin, you must grant Read rights to any user outside of the Administrators group, who are all included in the Power Users group according to the scenario. Answer A is incorrect because restricting users from accessing Control Panel does not restrict access to the files under C:\Documents and Settings\All Users. Answer C is incorrect because the NTuser.dat file may not exist and does not affect the files held in the Start menu, desktop, and other subfolders of C:\Documents and Settings\All. Answer D is not correct because the NTuser.dat file may not exist. For more information, see the section "Establishing Mandatory Profiles."5.B. The Default User profile, NTuser.dat, is copied to each new user when the user logs on for the first time. To provide a customized profile for all new users, you should copy a correctly configured user's NTuser.dat to the Default User profile. Answer A is incorrect because the Default User profile is copied, not the All Users profile. Answer C is incorrect because it does not affect the profile initially provided to new users. Answer D is incorrect because it causes users to share the Default User profile and potentially cause undesirable changes to it. For more information, see the section "Configuring and Managing User Profiles and Desktop Settings."6.A, B, D, E, J. To deploy the Office 2003 application to the computers, you need to create a network share to hold the installation files, run an administrative installation of Office 2003 with the msiexec /A command, create a GPO that will deploy Office 2003, assign that GPO to computers because the desktop computersand not the usersmust have the application, make certain that each affected OU that contains the computers has the GPO attached to it, and finally reboot the computers so that they will install the application at next startup. Answer C is incorrect because it is an incorrect method for deployment. Answers F and G are incorrect because you want to publish the application to computers. Answer H is incorrect because you should attach the GPO to as few OUs and as high in the Active Directory tree as possible to make it easier to change in the future. Answer I is incorrect because you do not want to reference a CD-ROM for network users unless all users have been given the CD. For more information, see the section "Managing Applications by Using Windows Installer Packages."7.A, E. You can either right-click the App.msi file and select Repair from the shortcut menu, or you can run the command msiexec /F app.msi from the Run dialog box or command line. Answers B, C, and D are incorrect because double-clicking installs the application, there is no /R switch, and the /A switch performs a reinstallation of all files. For more information, see the section "Managing Applications by Using Windows Installer Packages."8.B. You should run msiexec /FV jb.msi. This command forces the files to download to the local computer hard drive and the installation to commence from the local cache, instead of trying to run the installation across the network link. Answer A is incorrect because it will slow down the computer further. Answer C is incorrect because this will not fix the problem with the network. Answers D and E are incorrect because they do not copy the files locally before beginning the repair of the installation. Answer F is incorrect because the group policy has already been successfully appliedthe problem resides with the installation, not the group policy. For more information, see the section "Managing Applications by Using Windows Installer Packages."9.D. Using the Files and Settings Transfer Wizard is the fastest way to apply the settings. The wizard can create a disk to use on non-Windows XP computers. When collecting settings, you can filter out or omit settings that you do not want to apply. Answers A, B, and C are incorrect because none copy the correct files and settings. Answer E is incorrect because it runs the process backward. For more information, see the section "Transferring Files and Settings between Computers."
Suggested Readings and Resources
The following are some recommended readings on the subject of configuring and troubleshooting desktop environments in Windows XP Professional:Microsoft Official Curriculum course 2285: Installing, Administering, and Configuring Microsoft Windows XP ProfessionalModule 4, "Configuring the Desktop Environment." Information available from http://www.microsoft.com/learning/syllabi/en-us/2285afinal.mspxWebsitesWindows XP in Your Language, by Jerry Honeycutt, from the Microsoft website at http://www.microsoft.com/windowsxp/using/setup/expert/honeycutt_03april28.mspxRoaming User Profiles in Windows XP Professional, from the Microsoft website at http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/windows/xp/all/reskit/en-us/prdc_mcc_pqoe.aspUsing Windows Installer Shortcuts with Office, from the Microsoft website at http://www.microsoft.com/resources/documentation/office/xp/all/reskit/en-us/depd02.mspx