Windows Server Hack [Electronic resources] نسخه متنی

Hack 13 Shortcut to Remote Assistance

Remote Assistance is a helpful feature for
troubleshooting Windows XP systems, but it's a pain
for ordinary users to use. This hack creates a helpful shortcut to
this feature.

Windows XP provides a Remote Assistance feature, but you have to
walk through several screens to get to it. This can be a problem for
users who are not technically savvy, and you might find yourself
spending a lot of time explaining to them how to use the feature.
However, there's a really cool workaround. Place a
shortcut to this feature on users' desktops. This
will provide them with quicker access to the screen where they can
type in the remote computer's IP address to ask for
remote assistance. This approach will make life easier for both you
and your users.

First, right-click on the desktop and choose
NewShortcut. Then, in the Create Shortcut box, type
the following URL into the Location Box:

hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,
C=US/Remote%20Assistance/
Escalation/Unsolicited/unsolicitedrcui

as shown in Figure 1-14.

Figure 1-14. Creating a shortcut to the Remote Assistance feature

Click Next and name the shortcut something descriptive, like
"Remote Assistance" (Figure 1-15).

Figure 1-15. Naming the shortcut

When the shortcut creation is finished, you'll have
an icon on your desktop for Remote Assistance (Figure 1-16).

Figure 1-16. Desktop icon for Remote Assistance

When you double-click on this icon, you'll be
whisked away to the Remote Assistance feature, as shown in Figure 1-17. Simply type the computer name or IP address
of the computer you want to connect to for remote assistance.

Figure 1-17. Remote Assistance window

Pretty handy, eh?

Rod Trent