Index
C
Carceral model, 24
Carceral vision, 32–33
Carey, James, 10, 13–14, 62
Carr, Caleb, 135–136, 150n3
Castells, Manuel, 17
Catalina Marketing Corporation, 67
CDNow.com, 127
Census. See also Consumption census
of 1870, 57, 58–59
of 1940, 60
of 1960, 60
and tabulation technologies, 67
Certeau, Michel de, 26, 138
and habit, 141
Circuit of culture model, 139
Citicorp, 67
Clarke, Roger A., 76
and dataveillance, 20, 21, 26, 29–30, 36–37
and Web cookies, 117–118
Coca-Cola, 93
Collective subject, 44
Commodities. See Business inventories
Communicator. See Netscape
Computer profiling, 20, 22
Confession, 35, 47
and market research, 78
Consumer behavior, 32, 49
and data, 79, 80
and market research, 71
spatial patterns of, 89
tracking of, 37
Consumer feedback. See also Feedback technologies
cross-referencing of, 55
effect of, 55
importance of, 54, 71
quality of, 50
sites of, 140–142
solicitation of, 56–57
techniques of, 4–5, 18
topography of, 4–5
Consumer information, 56
acquisition of, 57–58, 67–68
cross-referencing of, 57, 61, 70
and point-of-purchase system, 67
Consumer profiles and profiling, 12, 17
classifications of, 80–81
defined, 5–6, 9
and event marketing, 97
and intertextual relationships, 8–9
and reward and punishment, 6, 7–8
technologies, 5, 7, 9, 10
topographical implications of, 5, 10, 94–95
use of, 93
Consumer recall, 92
Consumer retention, 68–69
Consumer surveillanceand dataveillance, 36, 37–38
and enticement, 37
and panoptic surveillance, 35
and privacy, 49
and reward and punishment, 38
triggering of, 37
Consumption, 4, 5, 26, 50, 137–138
and information collection, 38–39
practices of, 5
techniques to define, 25
topographies of, 6, 10
Consumption census, 61
Control societies, 44
Cookies (Web), 26, 142, 149n8
acceptance of, 150n12
defined, 117–118, 130
panoptic relationship of, 112
and preferences, 120–130, 150n11
and tracking, 116–119
Cooper, Kathy, 67
Coors Brewing, 103
Cortada, James W., 64
Counting machines, 17–18
Credentials, 19–20
Cross-referencing. See also Personal information, cross-referencing of
and consumer profiles, 74–75
and geographic information systems, 83
Cubitt, Sean, 55
Culture, Media, and Identities series, 138, 139
Cybernetics, 147n2