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3.5 Getting Help
If
your system fails to boot or if you're unable to
complete the Linux installation process, don't
despair: this section will help you troubleshoot your installation.
3.5.1 Failed Graphical Login
Sometimes,
the graphical login fails. This is
particularly likely if your system wasn't
manufactured recently or if it's a laptop rather
than a desktop.
If you don't see either display
manager's screen, your X configuration
isn't appropriate for your system's
video hardware. It could be that your X configuration requires
revision. In the worst case, your system's video
hardware may not be compatible with X; in that event,
you'll nevertheless be able to run nongraphical
Linux applications.
 | If you see a scrambled image rather than text or images on your monitor, immediately switch off the monitor. If your monitor is an older model, it can be damaged by the incorrect configuration. To reconfigure your system so that it operates properly, follow the procedures in the sidebar When X Is Obstinate, earlier in this chapter. |
3.5.2 Additional Resources
As much as I'd like
to help you solve your problems in installing Red Hat Linux, I get
too much email to be able to respond personally. But
don't fret: the help you need is probably close by,
in one of these sources:
The Red Hat Linux 8.0 Installation Guide
This guide is distributed with retail boxed copies of Red Hat Linux,
either on CD-ROM or as a printed book. It's also
available online. It provides a step-by-step guide to installing Red
Hat Linux that includes more details than given in this
chapter.
http://www.redhat.com/docs
Red Hat Linux 8.0 bug fixes
The Red Hat Linux 8.0 bug fixes web page describes bugs discovered in
Red Hat Linux 8.0 and provides links to updated packages that resolve
known problems. Sometimes, the installation media themselves are
found to contain bugs. In that case, you may be able to find and
download fixes from this web page.
http://www.redhat.com/apps/support/errata
Linux Installation and Getting Started
Though somewhat out of date, this resource still gives useful
information and hints for installing Linux. Though it addresses Linux
generally, much of the material is applicable to Red Hat Linux.
http://www.redhat.com/mirrors/LDP/LDP/gs/gsl
Red Hat Linux Frequently Asked Questions
This FAQ site is maintained by Red Hat. It provides answers to many
common questions regarding Red Hat Linux and includes a section on
installing it.
http://www.redhat.com/support/docs/faqs/rh3_general_faq/FAQl
The Linux Installation HOWTO
This HOWTO resembles Linux
Installation and
Getting Started. It too
addresses Linux generally rather than Red Hat Linux, but it contains
much useful information and is more current than
Linux Installation
and Getting
Started.
http://www.redhat.com/mirrors/LDP/HOWTO/Installation-HOWTO
The Linux on Laptops
Installing
Linux on a laptop presents special
difficulties, because laptops regularly contain peculiar hardware.
Worse, two laptops that have identical model numbers may contain
different hardware. The Linux on Laptops web page is an essential
resource for those who want to install Red Hat Linux on a laptop.
http://www.cs.utexas.edu/users/kharker/linux-laptop
Bugzilla
This searchable
database covers problems reported by users of Red Hat Linux. You can
use Bugzilla to determine if someone else has had the same problem
you're experiencing. Often, the Bugzilla record will
include a workaround or fix for your problem.
http://bugzilla.redhat.com/bugzilla
Mailing Lists
Red
Hat hosts several mailing lists to which you can post questions and
expect to receive replies from other list members. In addition, you
can view archives of past postings. The Redhat-install-list is
dedicated to issues related to the installation of Red Hat Linux.
https://listman.redhat.com/mailman/listinfo
Running Linux
The book Running Linux, by
Matt Walsh, Matthias Kalle Dalheimer, Terry Dawson, and Lar Kaufman,
takes a more advanced look at Linux generally, rather than only at
the Red Hat Linux distribution. It's full of
insights and techniques that will help you master Linux.
You'll find it especially useful for continuing
study after completing this book. You may also find it useful in
troubleshooting and resolving installation and configuration
problems.
