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Index
A
Academee, 256
Academy Internet, 60
Accenture, 28
Acceptance, user, 98
Access, 77
Access to Internet, 104
Account team, 86
Accountability, 97
Accreditation exams, 290, 291
Administration, training, 55
Adobe, 59, 276, 290
Adobe Acrobat, 146
Adobe Photoshop, 59, 276
Advisory boards, 87
Advocacy skills, xii
Age, employee, 90
Agility, organizational, 32
AICC (Airline Industry CBT Consortium), 65
AICC standards, 33, 48, 65, 66, 75
Airline Industry CBT Consortium (AICC), 65
Alignment:at American Skandia, 197
at Anglo Platinum, 151
at Austrade, 236
at Babson College, 261
at Black & Decker Corporation, 189
at BMW of North America, LLC, 167
with business goals, 17–18
at Cingular Wireless, 202–203
at Defense Acquisition University, 134
at Deloitte Consulting, 217
at Deloitte Touche Tohmatsu, 119
of e–learning with business, 9
at The Hartford, 173
at Home Depot, 161
at Iams Company, 276
at INSEAD OnLine, 254–255
at Invensys Foxboro, 298–299
at JPMorgan Chase, 282–283
at Liberty Group, 288
at McDonald’s Corporation, 229
at Oracle Corporation, 305–306
at Prudential Financial, 208
at STMicroelectonics, 127–128
with strategic objectives, 30–31
at 3Com, 313–314
at Unilever, 245–246
at Wachovia Corporation, 180
at Wyndham International, Inc., 145–146
Alliances, 33
Always–on Internet access, 91
American Skandia, 186, 187, 196–200
alignment of program with, 197
deployment of program at, 199
design of program for, 198
impact of program on, 199
American Skandia University (ASU), 196–199
American Society for Training and Development (ASTD), 4, 6, 39
Ancillary e–learning, 75
Anglo Platinum, 142, 143, 150–155
alignment of program with, 151
deployment of program at, 153
design of program for, 151–152
impact of program on, 154
Animation tools, 59, 230
Anlon, 55
Application service providers (ASPs), 56, 62
Applied Nutritional Science program (Iams), 274–279
Architecture:challenges in implementation of, 64–66
elements of, 53–60
implementation options for, 60–64
AsiaWorks, 246
ASP model, 62
ASP–based LMS solutions, 56
ASPs (see 20, 162
importance of, 308–309
of spending on learning, 23
Assessment tools, 60
ASTD (see 39
ASTD Certification Commission, 39
ASU (see 40
Audience, 76, 298–299
Austrade, 76, 93, 102, 214, 215, 235–239
alignment of program with, 236
deployment of program at, 237–238
design of program for, 236–237
impact of program on, 238
Austrade Institute, 235, 236
Australia, 235
Authoring tools, 11, 59, 60
Authorware (Macromedia), 59, 152, 208, 276
Availability, program, 119
Avaltus Jupiter Suite, 56
AVI video files, 152
