[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [V] [W] Carlton Braun Carnegie Mellon Cash Flow Caterpillar CCRs Champion 2nd Chris Galvin 2nd 3rd confidence interval Craig Fullerton Critics CTQs customer loyalty customer requirements 2nd 3rd 4th 5th 6th customer satisfaction 2nd 3rd 4th 5th cycle-time |
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