Recommended Facility DocumentationAny engineer surveying and installing a WLAN system needs facility documentation, the collection of which should be part of the initial design stage. Facility documentation enables the engineers defining the WLAN, or trying to survey and install it, to identify areas of concern, areas of coverage, user densities, and even types of antennas to consider, before ever walking onto the site. After the survey has been completed, the facility documentation becomes a critical part of the overall documentation and should be kept current as to any changes and maintained with the rest of the network documentation for future reference. The facility documentation should include (but is not to limited to) the following:
Site MapBefore beginning any site survey, obtain a good site map or floor plan of the site. In some cases, the site map might not really be a floor plan, but more of a site layout, including building layout and contents as well any outdoor areas that will be covered.This site layout document will become part of the final survey and network documentation. As such, having a soft copy of this document is very helpful so that it can be copied and distributed as necessary to the survey engineers, installation team, and network support staff. Extra copies of the site map should be available to make notes on during the actual survey and installation steps, as well as during any presurvey discussions.Prior to the survey, you can use the site map document to define desired coverage areas; identify where coverage is not needed; and define user locations and densities, problems areas, network closets, cable runs, and plenum areas. Basically, this document becomes the physical schematic of the wireless network (see Figure 8-1).Figure 8-1. Typical Site Map[View full size image] ![]() Building ConstructionRF to react in completely different ways. Figure 8-2 shows examples of various building materials.Figure 8-2. Building Materials[View full size image] ![]() Figure 8-3. Steel-Pan Floor Construction[View full size image] ![]() Building ContentsOne often-overlooked area of concern is the building contents. Those with minimal WLAN and RF experience sometimes underestimate the effect that building contents can have on a WLAN.Figure 8-4 shows several examples of problems that can occur in a typical office environment. Areas such as file rooms and storage rooms are often filled with steel cabinets, creating a very large RF shield for RF entering that room, or even passing through it to other areas of the facility. Although most would assume an area filled with cubicles should have minimal effect on RF, it might in fact create a challenge for RF coverage. The number of cubical partitions, the amount of steel in the partitions and desks, and the size and make-up of the bookshelves can affect RF range.Figure 8-4. Office Issues[View full size image] ![]() Figure 8-5. Directional Antennas for Library Coveragemicrowave ovens. Microwaves are also found around many health-care and industrial facilities for purposes other than heating food. Although microwaves pose no problems for 5-GHz WLANs, they can be problematic for 2.4-GHz WLANs. The typical microwave oven uses the same frequencies as a 2.4-GHz WLAN. (This is because 2.4 GHz is the resonant frequency of water, and when 2.4-GHz energy strikes water molecules, it is absorbs the energy and causes the molecules to vibrate, creating friction and heat.) Locating a 2.4-GHz access point (AP) close to a microwave can cause undue interference and result in poor RF communications. Take care to keep these APs (and clients when possible) at least 10 feet away from any standard microwave oven. It is therefore recommended to note the location of any such devices on the site map. Also be aware that industrial microwave ovens sometimes have a much higher power than those found in the home or office, possibly creating even more interference. Testing should include RF coverage verification while any microwaves in the local vicinity are in full operation.In one case, a health-care facility was having trouble with one particular AP that was dropping all associations intermittently. Close inspection of the facility turned up a microwave oven in an area that was not part of the RF-covered area, but was located in a lab adjacent to the AP-covered area. The problem was that the oven was located on the other side of the wall (made from drywall) from the AP, with a total of about 5 feet (and two pieces of drywall) separation. This is why it is important to understand the entire site, including areas where coverage may not be needed. Figure 8-6 shows a site map with potential problem areas labeled. Figure 8-6. Hidden Site ProblemsChapter 6, "Preparing for a Site Survey," all cordless and wireless devices should be inventoried. Phones, speaker, cameras, cordless mice, cordless keyboards, baby monitors, and virtually anything that might be RF related should be noted.In a warehouse, retail environment, or even an office building, a change of contents can greatly affect the coverage of an AP. Inventory levels often change in a warehouse or retail facility. At certain times of the year (such as early November, when stock levels rise for the holiday shopping season), stock levels in some facilities may reach beyond 100 percent, with material placed in any possible free space, such as directly in front of the AP that provides coverage to the area. This poses a real problem for the survey engineer who is trying to survey when the stock level might be at a low level corresponding to the season. (Many installations occur during the off-season, when facilities are not running at peak capacity.) Defined User Areas and DensitiesThe topic of user density has been brought up many times in this book. As stressed previously, defining user areas and densities is a crucial part of the design and must be on the minds of design engineers and survey engineers at all times. The overall performance of the WLAN system depends on proper user density.There have been surveys based on nothing but user density. At one very large software company, the buildings were all built in a very similar manner, and with identical internal design and contents. All cubicles were identical, all office construction was identical, and the number of users in a given area was very similar.For this customer, it was decided that the applications used by nonengineering employees would permit between 20 and 25 users per AP. This provided adequate performance for normal operational network load. The engineers, however, required a bit more performance, and the user density was lowered to between 10 and 15 users per AP.Based on information such as this, some of the design can be done up front. You can use the site map to determine how large the cell coverage needs to be. For example, a survey determined that a single AP set to default power levels, with dipole antennas, could provide coverage for many more users (based on their seating locations) than the design calls for. In this particular case, the desired coverage turned out to be a small circle on the site map, and was about the size of a coffee cup. From this point, it was a matter of defining how many "coffee cups" were needed (see Figure 8-7). The engineers then selected the power setting to provide the proper coverage for the user density in the appropriate areas. Finally, testing was completed to prove the guesstimations of the coffee cup survey.Figure 8-7. Coffee Cup Layoutvoice over IP (VoIP) phones. As compression techniques improve, or as the wireless 802.11 VoIP phones move to support 802.11g or 802.11a, the number of calls per AP will increase. |