Copyright70-270 Objectives Quick ReferenceA Note from Series Editor Ed TittelAbout the AuthorsAcknowledgmentsTell Us What You Think!IntroductionHow This Book Helps YouWhat the 70-270 Exam CoversStudy and Exam Prep TipsLearning StylesStudy TipsExam Prep TipsFinal Considerations Part I: Exam Preparation Chapter 1. Manually Installing Windows XP ProfessionalIntroductionAbout Windows XP ProfessionalPreparing for InstallationPerforming an Attended Installation of Windows XP ProfessionalChapter SummaryApply Your Knowledge Chapter 2. Automating Windows XP Professional InstallationIntroductionPerforming an Unattended Installation of Windows XP ProfessionalInstalling Windows XP Professional by Using Remote Installation Services (RIS)Installing Windows XP Professional by Using the System Preparation Tool (Sysprep)Chapter SummaryApply Your Knowledge Chapter 3. Upgrading to Windows XP ProfessionalIntroductionUpgrading from a Previous Version of Windows to Windows XP ProfessionalDeploying Service Pack 2 (SP2)Performing Post-Installation Updates and Product ActivationChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 4. Troubleshooting InstallationsIntroductionTroubleshooting an Attended InstallationTroubleshooting an Unattended InstallationTroubleshooting Failed InstallationsChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 5. Managing Files and FoldersIntroductionMonitoring, Managing, and Troubleshooting Access to Files and FoldersManaging and Troubleshooting Access to Shared FoldersChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 6. Implementing and Conducting Administration of ResourcesIntroductionConnecting to Local and Network Print DevicesConfiguring and Managing File SystemsManaging and Troubleshooting Access To and Synchronizing Offline FilesChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 7. Implementing, Managing, Monitoring, and Troubleshooting Hardware DevicesIntroductionImplementing, Managing, and Troubleshooting Disk DevicesImplementing, Managing, and Troubleshooting Display DevicesConfiguring Advanced Configuration Power Interface (ACPI)Chapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 8. Implementing, Managing, and Troubleshooting Input/Output Devices and DriversIntroductionImplementing, Managing, and Troubleshooting Input and Output (I/O) DevicesManaging and Troubleshooting Drivers and Driver SigningMonitoring and Configuring Multiprocessor ComputersChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 9. Monitoring and Optimizing System Performance and ReliabilityIntroductionMonitoring, Optimizing, and Troubleshooting Performance of the Windows XP Professional DesktopManaging, Monitoring, and Optimizing System Performance for Mobile UsersRestoring and Backing Up the Operating System, System State Data, and User DataChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 10. Configuring and Troubleshooting the Desktop EnvironmentIntroductionConfiguring and Managing User Profiles and Desktop SettingsConfiguring Support for Multiple Languages or Multiple LocationsManaging Applications by Using Windows Installer PackagesChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 11. Implementing, Managing, and Troubleshooting Network Protocols and ServicesIntroductionConfiguring and Troubleshooting the TCP/IP ProtocolUsing Network Connections to Connect to ComputersConnecting to Resources by Using Internet ExplorerConfiguring, Managing, and Implementing Internet Information Services (IIS)Configuring, Managing, and Troubleshooting Remote Desktop and Remote AssistanceConfiguring, Managing, and Troubleshooting an Internet Connection Firewall (ICF)Chapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 12. Configuring, Managing, and Troubleshooting SecurityIntroductionConfiguring, Managing, and Troubleshooting Encrypting File System (EFS)Configuring, Managing, and Troubleshooting a Security Configuration and Local Security PolicyConfiguring, Managing, and Troubleshooting Internet Explorer Security SettingsChapter SummaryKeyterm Key TermsApply Your Knowledge Chapter 13. Configuring, Managing, and Troubleshooting Users and GroupsIntroductionConfiguring, Managing, and Troubleshooting Local User and Group AccountsChapter SummaryKeyterm Key TermsApply Your Knowledge Part II: Final ReviewFast FactsManually Installing Windows XP ProfessionalAutomating Windows XP Professional InstallationUpgrading Windows XP ProfessionalTroubleshooting InstallationsManaging Files and FoldersImplementing and Conducting Administration of ResourcesImplementing, Managing, Monitoring, and Troubleshooting Hardware DevicesImplementing, Managing, and Troubleshooting Input/Output Devices and DriversMonitoring and Optimizing System Performance and ReliabilityConfiguring and Troubleshooting the Desktop EnvironmentImplementing, Managing, and Troubleshooting Network Protocols and ServicesConfiguring, Managing, and Troubleshooting SecurityConfiguring, Managing, and Troubleshooting Users and GroupsPractice ExamAnswers to Practice Exam Part III: Appendixes Appendix A. CD Contents and Installation InstructionsMultiple Test ModesQuestion TypesRandom Questions and Order of AnswersDetailed Explanations of Correct and Incorrect AnswersAttention to Exam ObjectivesInstalling the CDTechnical SupportGlossaryABCDEFGHILMNOPRSTUVW-X-Y-ZIndex