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Chapter 33
Windows 2000 Stop Messages
When Microsoft® Windows® 2000 detects an error condition from which it cannot recover, it generates a variety of system messages including Stop messages and hardware malfunction messages, commonly referred to as blue screen messages. Interpreting the meaning of various Stop messages and taking appropriate action to resolve the problems that generated the errors are critical skills in a production environment. In addition, it is vital that technical support personnel and power users know how to handle system hardware failure correctly. This chapter contains general information and troubleshooting tips about these types of errors as well as specific information about the 12 most common Stop messages seen by callers to Microsoft Product Support Services.
