Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

How This Book Is Organized

This book is organized into three parts.

Part I, "Overview of Technology, Protocols, and the PDIOO Methodology," discusses the VoIP and IPT technology and related protocols, mechanisms, architectures, and basics. It also lays the foundation of the PDIOO methodology and discusses why the PDIOO methodology is critical for successful IPT network implementation. Part I includes the following:

Chapter 1, "Cisco IP Telephony Solution Overview"

Chapter 2, "Planning, Design, Implementation, Operation, and Optimization Overview"

Part II, "Large-Scale IPT and Voice-Mail Network," builds on the material discussed in Part I and provides a real-world example with technical details, examples, design tips, and configuration examples at each phase of the PDIOO methodology on how to build a successful and efficient large-scale IPT network from scratch. Part II includes the following:

Chapter 3, "Large-Scale Enterprise Requirements for IP Telephony"

Chapter 4, "Planning Phase"

Chapter 5, "Design Phase: Network Infrastructure Design"

Chapter 6, "Design of Call-Processing Infrastructure and Applications"

Chapter 7, "Voice-Mail System Design"

Chapter 8, "Implementation"

Chapter 9, "Operations and Optimization"

The final part includes eight appendixes that comprise questionnaires that enable you to collect the information that you need at different steps of the PDIOO methodology. This information is critical for a successful implementation of an IPT and voice-mail network. The appendixes are as follows:

Appendix A, "IP Phone Models and Selection Criteria"

Appendix B, "IPT Planning Phase: Network Infrastructure Analysis Questionnaire"

Appendix C, "IPT Planning Phase: Telecom Infrastructure Analysis Questionnaire"

Appendix D, "IPT Design Phase: IP Phone Selection Questionnaire"

Appendix E, "IPT Design Phase: IPT Requirement Analysis Questionnaire"

Appendix F, "Ordering T1/E1 PRI from the Carrier Questionnaire"

Appendix G, "Voice-Mail Design Questionnaire"

Appendix H, "IPT Implementation Checklist"