Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

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Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] - نسخه متنی

Ramesh Kaza; Salman Asadullah

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Voice-Mail Requirements


Use the questions in Table G-1 to obtain the requirements to design the Unity voice-mail system.

Table G-1. Voice-Mail Requirements

No.

Question

Answer

1

Customer Name

Name:

2

Who are the contacts in your enterprise messaging team?

Name:

Role:

Phone:

E-mail:

Name:

Role:

Phone:

E-mail:

3

Who are the contacts in your enterprise directory team?

Name:

Role:

Phone:

E-mail:

Name:

Role:

Phone:

E-mail:

4

Who are the contacts in your enterprise security team?

Name:

Role:

Phone:

E-mail:

Name:

Role:

Phone:

E-mail:

5

Do you intend to deploy Cisco Unity in a Unified Messaging (UM) configuration or voice mailonly configuration?

UM

Voice mail

6

If this is a UM deployment, is it a new installation, a migration, or a partial integration?

New installation: Considered a fresh install into an environment where no messaging previously existed.

Migration: Considered a full deployment of Unity to replace an existing legacy voice-messaging infrastructure.

Partial integration: Installation of Unity into an existing environment where other messaging systems will continue to operate.

7

If this is a voice mailonly deployment, is it a new installation, a migration, or a partial integration?

New installation: Considered a fresh install into an environment where no messaging previously existed.

Migration: Considered a full deployment of Unity to replace an existing legacy voice-messaging infrastructure.

Partial integration: Installation of Unity into an existing environment where other messaging systems will continue to operate.

8

Do you require Unity to integrate with your fax server? If yes, list the type of integreation, the fax server software vendor, and the version number.

Yes

No

Vendor:

Version:

9

Which special features do you want to use in Unity?

Auto Attendant

Text to Speech (TTS)______ sessions

Cisco Personal Communications Assistant (Cisco PCA)

License Pooling

RSA (Rivest, Shamir, and Adelman)

Dual Switch Integration

IP PBX Media Gateway (PIMG)

Voice Profile for Internet Mail (VPIM)

Unity Bridge

Others (Specify)

10

Do you need Unity support of any language other than U.S. English? If yes, specify the language(s) for each category.

Yes

No

TTS languages:

Telephony User Interface (TUI) languages:

Graphical User Interface (GUI) languages:


Notes/Comments


The information collected using Table G-1 helps you to understand the scope of the voice-mail deployment.


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