Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

Chapter 7. Voice-Mail System Design

Defining the voice-mail system architecture

Designing the Cisco Unity system

Installing Cisco Unity

Integrating voice mail

Understanding the Cisco Unity networking

Networking Octel and Cisco Unity

Customizing the Cisco Unity system

Designing multiple directory handlers

Improving the user experience during migration

Based on the information provided about XYZ in Chapter 3, "Large-Scale Enterprise Requirements for IP Telephony," XYZ uses Microsoft Exchange and has deployed Active Directory (AD) throughout the organization. Therefore, the discussion in this chapter is based on a network using AD and the Exchange message store.

You can use Appendix G, "Voice-Mail Design Questionnaire," to collect the customer requirements and design the voice-mail system accordingly.