Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

Appendix C. IPT Planning Phase: Telecom Infrastructure Analysis Questionnaire

The purpose of this questionnaire is to help you collect the information that you need about a customer's existing telecom network infrastructure to provide that customer with Cisco IP telephony (IPT) solution. To obtain the answers to this questionnaire, you can either take this questionnaire and meet with the customer or e-mail the questionnaire to the customer and have them complete it. Customers usually provide some part of the information requested in this questionnaire in their Request for Proposal (RFP).

The following is an outline of the sections in the Telecom Infrastructure Analysis Questionnaire:

PBX Infrastructure

Analog Device Information (Fax/Modem)

Trunk Sizing

Telephony Numbering Plan

Voice-Mail Infrastructure

Telephony Features and Applications

Applications Security

Operations and Maintenance

Network Management System

Remote Network Monitoring/Management

Maintenance and Support Contract

Some sections might not be applicable to your customer's telecom network needs. In that case, continue to the next section.