Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

1

What are the details of the existing PBX systems?

Vendor:

Model:

Software version:

Vendor:

Model:

Software version:

Vendor:

Model:

Software version:

2

How will Unity be integrated with PBX?

Unity integrates with CallManager using SCCP.

DTMF

Serial (SMDI)

SCCP

3

Do you want to do a dual integration of Cisco Unity? In other words, will Unity integrate with CallManager and PBX system?

Yes

No

4

If you want to integrate Unity with PBX, you need to have slots available on the PBX to plug in the interface card required (for example, an analog interface card for DTMF integration and an SMDI interface card for serial integration). Do you have available slots on the PBX system? Do you have the hardware available?

Yes

No

5

What voice-mail integration protocols does your PBX system support?

SMDI

SIP

DTMF

6

Does your PBX system require you to purchase additional software licenses to enable the voice-mail integration protocols?

Yes

No

7

What is the physical distance between the PBX system and the Unity server?

Distance

8

How many CallManager clusters do you have in the network, and what are the version numbers?

Number of clusters:

CallManager version numbers:

9

Do you want Unity to integrate with multiple CallManager clusters?

Yes

No

10

What are the MWI On/Off numbers?

If you have multiple CallManager clusters, you need to have unique numbers for each cluster.

Cluster 1:

MWI On:

MWI Off:

Cluster 2:

MWI On:

MWI Off:

11

What is the voice-mail pilot number that users dial to check their voice-mail?

Pilot number