Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] نسخه متنی

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Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization [Electronic resources] - نسخه متنی

Ramesh Kaza; Salman Asadullah

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لیست موضوعات

Acknowledgments

This Book Is Safari Enabled

Goals and Methods

Target CallManager Release

How This Book Is Organized

How to Read This Book

Part I: Overview of Technology, Protocols, and the PDIOO Methodology

Chapter 1. Cisco IP Telephony Solution Overview

Legacy Voice and Data Networks

Next-Generation Multiservice Networks

Networks Based on Cisco AVVID

Signaling and Transport Protocols

IP Telephony Components

IP Telephony Deployment Architectures

Call-Flow Scenarios

Chapter 2. Planning, Design, Implementation, Operation, and Optimization Overview

Implementation Phase

Operation and Optimization Phase

Part II: Large-Scale IPT and Voice-Mail Network

Chapter 3. Large-Scale Enterprise Requirements for IP Telephony

Customer Profile

Customer Requirements

Chapter 4. Planning Phase

Getting Started

Network Infrastructure Analysis

Telecom Infrastructure Analysis

Chapter 5. Design Phase: Network Infrastructure Design

Call-Processing Architecture

IP Phone Selection

Network Infrastructure Design Tasks

Chapter 6. Design of Call-Processing Infrastructure and Applications

High-Level IPT Design

Low-Level Design

Securing the IPT Infrastructure

Chapter 7. Voice-Mail System Design

Defining the Voice-Mail System Architecture

Designing a Cisco Unity System

Installing Cisco Unity

Integrating Voice Mail

Networking Octel and Unity

Customizing the Cisco Unity System

Multiple Directory Handlers

Improving the User Experience During Migration

Chapter 8. Implementation

Complete Preimplementation Tasks

Perform Implementation Readiness Analysis

Implement IPT Components

Identify the Implementation Tools

Deploy IPT Solution Pilot

Implementation Acceptance Tests

Post-Implementation Documentation

Chapter 9. Operations and Optimization

Software Upgrades

Hardware Upgrades

CallManager Operation and Monitoring Tools

Optimization Tips

Day 2 Monitoring and Management Tasks

IPT Network Management Tools

Part III: Appendixes

Appendix A. Cisco IP Phone Models and Selection Criteria

Appendix B. IPT Planning Phase: Network Infrastructure Analysis Questionnaire

Customer Business and Technical Expectations

Network Services

Cabling and Network Links

Hardware Scalability

Power Protection and Environmental Condition

Appendix C. IPT Planning Phase: Telecom Infrastructure Analysis Questionnaire

PBX Infrastructure

Analog Device Information (Fax/Modem)

Telephony Numbering Plan

Voice-Mail Infrastructure

Telephony Features and Applications

Applications Security

Operations and Maintenance

Appendix D. IPT Design Phase: IP Phone Selection Questionnaire

User Requirements for Phone Features

Appendix E. IPT Design Phase: IPT Requirement Analysis Questionnaire

IP Telephony Deployment Model

Codec Selection

Legacy Voice-Mail Integration Requirements

Legacy PBX Integration Requirements

Sizing the CallManager Cluster

Branch Office IPT Requirements

Class of Restriction Requirements

Call-Routing and Dial Plan Requirements

Sizing the PSTN/Gateway Trunks

Power Requirements (Per Site/Per Switch Specific)

Call Admission Control Considerations

Corporate Directory Requirements

Conferencing, Transcoding, and MTP Requirements for Central Sites

Music on Hold Requirements

Appendix F. Ordering T1/E1 PRI from the Carrier Questionnaire

Appendix G. Voice-Mail Design Questionnaire

Voice-Mail Requirements

Messaging and Directory Architecture

Infrastructure Requirements for Unity Deployment

Sizing the Unity Server

Unity Integration with PBX/CallManager

Unity Networking with Other Voice-Mail Systems

Appendix H. IPT Implementation Checklist

Preimplementation Tasks

Implementation Readiness Analysis

Configuration Checklist for Installation of CallManager and Other Application Servers

Acceptance Tests

توضیحات

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