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Index
[A][B]
[C]
[D]
[E]
[F]
[G]
[H]
[I]
[L]
[M]
[N]
[O]
[P]
[Q]
[R]
[S]
[T]
[U]
[V]
[W]
cabling (campus networks)CAC (call admissions control) CallManager locations 2nd gatekeeperscalculations AHT bandwidth 2nd call centers Erlang-B for IVR ports PSTN trunkscall admission control.
[See CAC] call centers calculations gateways sizing Call Forward All (CFA) 2nd Call Forward Busy (CFB) 2nd Call Forward No Answer (CFNA) 2nd call handlers (Unity) call management (Unity) call processing 2nd faxes/modems high-level IPT design analog/fax terminals IPT applications media resources voice gateways low-level IPT design clusters (CallManager) CRS date/time (CallManager) device pools (CallManager) dial plans (CallManager) gateways (CallManager) groups (CallManager) locations (CallManager) media resources (CallManager) regions (CallManager) SRST (CallManager) security Call Routing page (Unity) Call Transfer page (Unity) 2nd 3rd call-flow scenarios intercluster calls IP phone-to-IP phone calls offnet calls with H.323 gateway with MGCP gateway call-processing architecture 2ndcall-routing requirements rules called party transformations Caller Input page (Unity) 2nd 3rd calling line ID (CLID) calling party transformations calling search space (CSS calling search space (CSS) 2nd AAR voice-mail system configurationCallManager AA configuration acceptance tests clustering 2nd date/time day-to-day monitoring tasks device pools dial plans directory services gateways 2nd groups implementation installation IP Phone service configuration locations 2nd media resources 2nd MLA Octel integration OS version checking parameter modification ports (voice-mail) configuration post-upgrade task list pre-upgrade task list regions security services SRST traces Unity integration upgrading version checkingvoice gateways configuration verification of registration wildcards calls per second (CPS) CALs (Client Access Licenses)campus network infrastructure access layer cabling core layer device security distribution layer QoS wireless IP Phone infrastructure CAR (CDR Analysis and Reporting) Catalyst 3550-24 PWR switch configuration CCC (Cisco Conference Connection) CCM Password Changer central site LAN design central site QoS design central site WAN QoS design centralized call processing with remote branches deployment architecture centralized Unity servers CER (Cisco Emergency Responder) CFA (Call Forward All) 2nd CFB (Call Forward Busy) 2nd CFNA (Call Forward No Answer) 2nd characters, wildcard Cisco 3745 router configuration Cisco AVVID Cisco Catalyst WS-X6608-T1 gateway module Cisco Emergency Responder (CER) 2nd Cisco IP Phone models Cisco IPT components applications CAC CallManager locations-based gatekeepers call processingCallManager clustering directory services device weights dial plan weights 2nd fax functionality IPT endpoints Cisco IP Phones CME SoftPhones SRST media resources network infrastructure Cisco Security Agent (CSA) 2nd Cisco Unity Bridge Cisco Unity Express (CUE) InboxClass of Service (CoS) QoS Unity 2nd classes of restrictions (CoRs) classes, mapsclassification packets traffic 2nd CLID (calling line ID) Client Access Licences (CALs) Closed Greeting page (Unity)clusters CallManager configuration date/time configuration region configuration connections intercluster trunk connections modes operational guidelines route patterns versions CMM (Communication Media Module) access subunits T1/E1 port implementation codec conversion (transcoding) CODECs (CallManager locations)commands policy-map session mod_num Set port qos 3/1-48 trust trust-cos Set port qos 3/1-48 trust-ext untrusted show configuration show interfaces interface-name x/y show iosdn status show mgcp show module show port qos mod/port communication between Unity Bridge/Octel servers Communication Media Module (CMM) components of Cisco IPT applications CRS platform servers CAC CallManager locations-based gatekeepers call processing CallManager clustering directory services device weights dial plan weights 2nd fax functionality implementation IPT endpoints Cisco IP Phones CME SoftPhones SRST voice gateways media resources network infrastructure Computer Telephony Integration (CTI) 2nd conducting site surveys conferencing 2nd hardware Melbourne San Jose Seattle Sydneyconfiguration AA 2nd AAR groups access layer Catalyst 6500 switches audio sourcesCallManager date/time device pools dial plans gateways 2nd groups locations media resources 2nd ports (voice-mail systems) regions SRST traces voice gateways Catalyst 3550-24 PWR switches core layer Catalyst 6500 switches CoS CRS/CRA servers CSS 2nd Ethernet switch modules faxes gatekeepers 2nd IP ICD 2nd LDAP Search COM Server modems MRGLs opening greetings passwords PDLs remote-site LAN switches (for QoS) routers (MoH) servers (MoH) SRST T1/E1 ports Unity Bridge connected party transformationsconnections clusters intercluster trunk troubleshooting verification of Contact Service Queue (CSQ) Contacts page (Unity)convergence central site LAN QoS design MCS Conversation page (Unity) 2nd conversion, codec (transcoding) core layer 2nd corporate directory access CoRs (classes of restrictions)CoS (class of service) DSCP-to-CoS mappings QoS Unity 2nd CPS (calls per second) CRS (Customer Response Solution) 2nd AA CCC Cisco Emergency Responder Cisco UnityIP ICD configuration 2nd IP Phone services IPCC Express IVR cRTP CSA (Cisco Secure Agent) 2nd 3rd CSQ (Customer Service Queue) CSS (calling search space) 2nd AAR voice-mail system configuration CTI (Computer Telephony Integration) 2nd CUE (Cisco Unity Express) customer requirements for IPT networks call routing emergency services high availability IP Phones IPT features and applications legacy system replacement network management QoS ROI analysis security system architecture voice gatewaysCustomer Response Solution.
[See CRS]customization AA 2nd AAR groups access layer Catalyst 6500 switches audio sourcesCallManager date/time device pools dial plans gateways 2nd groups locations media resources 2nd ports (voice-mail systems) regions SRST traces voice gateways Catalyst 3550-24 PWR switches core layer Catalyst 6500 switches CoS CRS/CRA servers CSS 2nd Ethernet switch modules faxes gatekeepers 2nd IP ICD 2nd LDAP Search COM Server modems MRGLs opening greetings passwords PDLs remote-site LAN switches (for QoS) routers (MoH) servers (MoH) SRST T1/E1 ports Unity Bridge
