The contributions of staff are probably the most critical and important component of any business. Many planners who have not actually gone through a major disaster do not understand just how critical staff recovery can be. There must be sound strategies in place to insure that staff contributions are recovered.There must be a method of contacting and accounting for all staff members. Having a staff list by department is valuable immediately after a disaster so staff members can be accounted for, including those forced outside the facility.If the disaster occurs during non-working hours, a detailed list of staff members' telephone numbers and addresses should be used to assess staff status and to inform staff of next steps. Notification can also be accomplished through radio and TV announcements.Some healthcare organizations have set up a toll-free number to be used to notify staff members and to take messages. During an area wide disaster, some staff may leave the area to find living accommodations elsewhere. This is an ideal method of allowing them to communicate to the healthcare organization where they have gone and their status.For staff members who become unavailable, an agreement might be reached ahead of time for temporary borrowing of staff from other locations to fill staffing needs. As a final option, employment agencies will have to be contacted to replace missing staff. In either case, it is important to have employee job descriptions or at least job titles available when searching for replacements.In general, employees will choose taking care of their children and finding shelter before they choose to go to their jobs. In a major, area-wide disaster, daycare facilities and employee homes can be lost or inaccessible. In order to get employees back on the job, the healthcare organization may have to provide its own daycare facility and assist employees find shelter for their families. One method of obtaining shelter for employees is to contact the healthcare organization's financial institution and request access to their repossessed housing inventory. Another method is to organize home-sharing among staff members.
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