Web Systems Design and Online Consumer Behavior [Electronic resources] نسخه متنی

اینجــــا یک کتابخانه دیجیتالی است

با بیش از 100000 منبع الکترونیکی رایگان به زبان فارسی ، عربی و انگلیسی

Web Systems Design and Online Consumer Behavior [Electronic resources] - نسخه متنی

Yuan Gao

| نمايش فراداده ، افزودن یک نقد و بررسی
افزودن به کتابخانه شخصی
ارسال به دوستان
جستجو در متن کتاب
بیشتر
تنظیمات قلم

فونت

اندازه قلم

+ - پیش فرض

حالت نمایش

روز نیمروز شب
جستجو در لغت نامه
بیشتر
لیست موضوعات
توضیحات
افزودن یادداشت جدید






References

Anders, G. (1998, November 4). Some big companies long
to embrace Web but settle for flirtation. Wall Street
Journal
.

Ashley, B. (1997). Are malls in America’s future? Arthur Anderson
Retailing Issues Letter, 9
(6).

Bauer, R. A. (1960). Consumer behavior as risk taking. Dynamic
marketing for a changing world
. Chicago: American Marketing Association.

Bearden, W. O., & Mason, J. B. (1979). Elderly use of in-store information sources and
dimensions of product satisfaction/dissatisfaction. Journal of Retailing,
55
(1), 79-91.

Bellenger, D. N., & Korgaonkar, P. K. (1980). Profiling the recreational shopper.
Journal of Retailing, 56(3), 77-91.

Bellenger, D. N., Robertson, D. H., & Greenberg, B. A. (1977). Shopping center patronage
motives. Journal of Retailing, 53(2), 29-38.

Berkowitz, E. N., Walton, J. R., & Walker, O. C. (1979). In-home shoppers: The market of
innovative distribution systems. Journal of Retailing, 55(2),
15-33.

Berman, B., & Evans, J. R. (1995). Retail management: A strategic
approach
. Englewood Cliffs, NJ: Prentice Hall.

Bettman, J. R. (1973). Perceived risk and its components: A model and empirical test.
Journal of Marketing Research, 10(2), 184-190.

Bettman, J. R. (1975). Information integration in consumer risk perception: A comparison of
two models of component conceptualization. Journal of Applied Psychology,
60
(3), 381-385.

Blattberg, R., Buesing, T., & Peacock, P. (1978). Identifying the deal prone segment.
Journal of Marketing Research, 15(3), 369.

Bloch, P. H., Ridgway, N. M., & Dawson, S. A. (1994). The shopping mall as consumer
habitat. Journal of Retailing, 70(1), 23-42.

Boone, L. E. (1974). Personality and innovative buying behavior. Journal of Psychology, 86, 197-202.

Botwinick, J. (1973). Aging and behavior. New York:
Springer Publishing Company.

Bucklin, L. P. (1967, October). The concept of mass in intra-urban shopping.
Journal of Marketing, 31, 37-42.

Chang, Y., & McFarland, D. (1999). Scarborough research study of the lifestyle of
e-shoppers and the ‘wired but wary’. Retrieved from: http://www.scarborough.com/scarb2000/press/pr_eshoppers

Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2001). Hedonic and utilitarian
motivations for online retail shopping behavior. Journal of Retailing,
77
, 511-535.

Cockerham, P. W. (1995). Homart revives Virginia Mall with renovation and remarketing.
Stores, 16-18.

Cox, D. F., & Rich, S. U. (1964, November). Perceived risk and consumer decision-making —
The case of telephone shopping. Journal of Marketing Research,
1
, 32-39.

Craig, S., Ghosh, A., & McLafferty, S. (1984). Models of retail location process: A
review. Journal of Retailing, 60(1), 5-36.

Cunningham, I. C., & Cunningham, W. H. (1973). The urban in-home shopper: Socioeconomic
and attitudinal characteristics. Journal of Retailing, 49(4),
42-50, 88.

Darden, W. R., Lennon, J. J., & Darden, D. K. (1978). Communicating with interurban
shoppers. Journal of Retailing, 54(1), 51-64.

Darden, W. R., & Perrault, W. D. (1976, February). Identifying interurban shoppers:
Multiproduct purchase patterns and segmentation profiles. Journal of
Marketing Research, 13
, 51-60.

Darian, J. C. (1987). In-home shopping: Are there consumer segments? Journal of Retailing, 63(3), 163-186.

Degeratu, A. M., Rangaswamy, A., & Wu, J. (2000). Consumer choice behavior in online and
traditional supermarkets: The effects of brand name, price, and other search attributes.
International Journal of Research in Marketing, 17,
55-78.

Dhar, S. K., Hoch, S. J., & Kumar, N. (2001). Effective category management depends on
the role of the category. Journal of Retailing, 77(2),
165-184.

Donovan, R. J., & Rossiter, J. R. (1982). Store atmosphere: An environmental psychology
approach. Journal of Retailing, 58(1), 35-56.

Donovan, R. J., Rossiter, J. R., Marcoolyn, G., & Nesdale, A. (1994). Store atmosphere
and purchasing behavior. Journal of Retailing, 70(3),
283-294.

Donthu, N., & Garcia, A. (1999). The Internet shopper. Journal of
Advertising Research, 39
(3), 52-58.

Edenkamp, B., & Czark, G. (2000). Buy buy baby boomer. Brandweek,
41
(26), 18.

Eighmey, J., & McCord, L. (1998). Adding value in the Information Age: Uses and
gratifications of sites on the World Wide Web. Journal of Business
Research, 41
(3), 187-194.

Farmer, C. (1988, January/February). The fading of the American dream.
Retail and Distribution Management, 16, 23-25.

Finn, A., & Louviere, J. (1990). Shopping center patronage models: Fashioning a
consideration set segmentation solution. Journal of Business Research,
21
(3), 159-175.

Finn, A., & Louviere, J. (1996, March). Shopping center image, consideration, and choice:
Anchor store contribution. Journal of Business Research, 35,
241-251.

Forman, A. M., & Sriram, V. (1991). The depersonalization of retailing: Its impact on the
‘lonely’ consumer. Journal of Retailing, 67(2), 226-243.

Forsythe, S. M., & Shi, B. (2003). Consumer patronage and risk perceptions in Internet
shopping. Journal of Business Research, 56(11), 867-875.

Gentry, J. W., & Burns, A. C. (1977). How ‘important’ are evaluative criteria in shopping
center patronage? Journal of Retailing, 53(4), 73-86,
94.

Ghosh, A. (1986). The value of a mall and other insights from a revised central place model.
Journal of Retailing, 62(1), 79-97.

Gillett, P. L. (1970, July). A profile of urban in-home shoppers. Journal of Marketing, 34, 40-45.

Gillett, P. L. (1976). In-home shoppers: An overview. Journal of
Marketing, 40
(4), 81-

88.

Goldsmith, R. (2002). Explaining and predicting consumer intention to purchase over the
Internet: An exploratory study. Journal of Marketing Theory and Practice,
10
(2), 22-28.

Graham, E. (1988). The call of the mall. The Wall Street
Journal,
7R.

Graham, R. J. (1981, March). The role of perception of time in consumer research.
Journal of Consumer Research, 7, 335-342.

Haubl, G., & Trifts, V. (2000). Consumer decision making in online shopping environments:
The effects of interactive decision aids. Marketing Science,
19
(1), 4-21.

Havlena, W. J., & Holbrook, M. B. (1986, December). The varieties of consumption
experience: Comparing two typologies of emotion in consumer behavior. Journal of Consumer Research, 13, 394-404.

Hirschman, E. C. (1984). Experience seeking: A subjectivistic perception of consumption.
Journal of Business Research, 12(1), 115-136.

Hirschman, E. C., & Holbrook, M. B. (1982, Summer). Hedonic consumption: Emerging
concepts, methods and propositions. Journal of Marketing, 46,
92-101.

Huff, D. L. (1962). Determination of intra-urban retail trade areas. In
Real Estate Research Programs (pp. 11-12). Los Angeles: The
University of California.

International, S. (1995). Exploring the World Wide Web population’s other half. Retrieved
from
http://www.future.sri.com

Jacoby, J. L., Kaplan, B., & Szybillo, G. J. (1974). Components of perceived risk in
product purchase. Journal of Applied Psychology,
59
(287-91).

Jarvenpaa, S., Tractinsky, N., Saarinen, L., & Vitale, M. (1999). Consumer trust in an
Internet store: A cross-cultural validation. Journal of Computer-Mediated
Communication, 5
(2).

Kassarjian, H. H. (1971). Personality and consumer behavior: A review.
Journal of Marketing Research, 8, 409-418.

Kerschner, P. A., & Chelsvig, K. A. (1981, October 22-23). The aged user and technology.
Paper presented at the Conference on Communications Technology and the
Elderly: Issues and Forecasts
, Cleveland, Ohio.

King, C. W. (1965). Communicating with the innovator in the fashion adoption process. Paper
presented at the American Marketing Association
Conference
.

Klassen, M. L., & Glynn, K. A. (1992). Catalog loyalty: Variables that discriminate
between repeat and non-repeat customers. Journal of Direct Marketing,
6
(3), 60-67.

Korgaonkar, P. K. (1982). Consumer preferences for catalog showrooms and discount stores: The
moderating role of product risk. Journal of Retailing, 58(4),
76-88.

Korgaonkar, P. K., & Wolin, L. D. (1999). A multivariate analysis of Web usage.
Journal of Advertising Research, 39(2), 53-68.

Levy, M., & Grewal, D. (2001). Passing the baton. Journal of
Retailing, 77
, 429-434.

Levy, S. J. (2001). The psychology of an online shopping pioneer. Advances in Consumer Research, 28, 222-226.

Li, H., C. Kuo, & Russell, M. G. (1999). The impact of perceived channel utilities,
shopping orientations, and demographics on the consumer’s online buying behavior.
Journal of Computer-Mediated Communications, 5(2).

Liao, Z., & Cheung, M. T. (2001). Internet-based e-shopping and consumer attitudes: An
empirical study. Information &
Management, 38
, 299-306.

Lichtenstein, D. R., Netemeyer, R. G., & Burton, S. (1990). Distinguishing coupon
proneness from value consciousness: An acquisition-transaction utility theory perspective.
Journal of Marketing, 54(3), 54-67.

Lin, C. A. (1999). Online-service adoption likelihood. Journal of
Advertising Research, 39
(2), 79-89.

Liu, C., & Arnett, K. P. (2000). Exploring the factors associated with Web sites success
in the context of electronic commerce. Information
& Management, 38(1), 23-34.

Lohse, G. L., Bellman, S., & Johnson, E. J. (2000). Consumer buying behavior on the
Internet: Findings from panel data. Journal of Interactive Marketing,
14
(1), 15-29.

Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41(7), 81-87.

Lohse, G. L., & Spiller, P. (1999). Internet retail store design: How the user interface
influences traffic and sales. Journal of Computer-Mediated Communications,
5
(2).

Louviere, J. J., & Gaeth, G. J. (1987). Decomposing the determinants of retail facility
choice using the method of hierarchical information integration: A supermarket illustration.
Journal of Retailing, 63(1), 25-48.

Lumpkin, J. R., & Hawes, J. M. (1985). Retailing without stores: An examination of
catalog shoppers. Journal of Business Research, 13,
139-151.

Lynch, P., Kent, R., & Srinivasan, S. (2001). The global Internet shopper: Evidence from
shopping tasks in twelve countries. Journal of Advertising Research,
41
(3), 15-23.

Maity, M., Zinkhan, G. M., & Kwak, H. (2002). Consumer information search and decision
making on the Internet: A conceptual model. Paper presented at the Marketing Theory and Applications, Chicago, IL.

Mathwick, C. (2002). Understanding the online consumer: A typology of online relational norms
and behavior. Journal of Interactive Marketing, 16(1),
40-55.

Mathwick, C., Malhotra, N., & Rigdon, E. (2001). Experiential value: Conceptualization,
measurement and application in the catalog and Internet shopping environment.
Journal of Retailing, 77, 39-56.

McClelland, D. C. (1987). Human motivation. New York:
Cambridge University Press.

McDonald, W. J. (1993, Summer). The roles of demographics, purchase histories, and shopper
decision-making styles in predicting consumer catalog loyalty. Journal of
Direct Marketing, 7
, 55-65.

Menon, S., & Kahn, B. (2002). Cross-category effects of induced arousal and pleasure on
the Internet shopping experience. Journal of Retailing, 78(1),
31-40.

Miyazaki, A., & Fernandez, A. (2001). Consumer perceptions of privacy and security risks
for online shopping. Journal of Consumer Affairs, 35(1),
27-44.

Muldoon, K. (1984). Catalog marketing. New York: R. R.
Bowker.

Nevin, J. R., & Houston, M. J. (1983). Image as a component of attraction to intraurban
shopping areas. Patronage behavior and retail management. New
York: North Holland.

Pan, Y., & Crask, M. (2001). A comparative study of online shoppers and store-prone
shoppers. Paper presented at the Developments in Marketing
Science
, San Diego, CA.

Papadopoulos, N. G. (1980). Consumer outshopping research: Review and extension.
Journal of Retailing, 56(4), 41-58.

Pastore, M. (2000). Banner ads luring shoppers. Retrieved from
http://adres.internet.com/
feature/article

Pearson, P. H. (1970). Relationships between global and specified measures of novelty
seeking. Journal of Consulting and Clinical Psychology, 34,
199-204.

Peet, J. (2000, February 26). Shopping around the Web.
The Economist.

Peter, J. P., & Ryan, M. J. (1976, May). An investigation of perceived risk at the brand
level. Journal of Marketing Research, 13, 184-188.

Peter, J. P., & Tarpey, L. X. (1975). A comparative analysis of three consumer decision
strategies. Journal of Consumer Research, 2, 29-37.

Reynolds, F. D. (1974, July). An analysis of catalog buying behavior. Journal of Marketing, 38, 47-51.

Robertson, T. S. (1971). Innovative behavior and
communication
. New York: Holt, Rinehart and Winston.

Rosen, K. T., & Howard, A. L. (2000). E-retail: Gold rush or fool’s gold?
California Management Review, 42(3), 72-100.

Rubenstein, C., & Shaver, P. (1980). Loneliness in two northeastern cities. In
The anatomy of loneliness. New York: International Universities
Press.

Salste, T. (1996). The Internet as mode of non-store
shopping
. Unpublished manuscript.

Samli, A. C., & Uhr, E. B. (1974). The outshopping spectrum: Key for analyzing
intermarket leakages. Journal of Retailing, 50(2), 70-78.

Schwartz, E. I. (1997). Webnomics. New York: Broadway
Books.

Scott, A. (2001). Online shopping on the rise. The Internal Auditor,
58
(1), 15-16.

Shim, S., Eastlick, M. A., Lotz, S. L., & Warrington, P. (2001). An online prepurchase
intentions model: The role of intention to search. Journal of Retailing,
77
, 397-416.

Solomon, M., Surprenant, C., Czepiel, J., & Gutman, E. (1985). A role theory perspective
on dyadic interactions: The service encounter. Journal of Marketing,
49
(1), 99-111.

Sproles, G. B., & Kendall, E. L. (1986, Winter). A methodology for profiling consumers’
decision making styles. Journal of Consumer Affairs, 20,
267-279.

Stewart, D., & Hood, N. (1983). An empirical examination of customer store image
components in three UK retail groups. European Journal of Marketing,
17
(4), 50-62.

Stoltman, J. J., Gentry, J. W., & Anglin, K. A. (1991). Shopping choices: The case of
mall choice. Advances in Consumer Research, 18.

Swaminathan, V., E., Lepkowska-White, & Rao, B. (1999). Browsers or buyers in cyberspace?
An investigation of factors influencing electronic exchange. Journal of
Computer-Mediated Communication, 5
(2).

Szymanski, D. M., & Hise, R. T. (2000). E-satisfaction: An initial examination.
Journal of Retailing, 76(3), 309-322.

Tang, F., & Xing, X. (2001). Will the growth of multi-channel retailing diminish the
pricing efficiency of the Web? Journal of Retailing, 77,
319-333.

Tauber, E. M. (1972, October). Why do people shop? Journal of
Marketing, 36
, 46-49.

Udell, J. G. (1964-1965). A new approach to consumer motivation. Journal of Retailing, 40(4), 6-10.

Venkatraman, M. P. (1991). The impact of innovativeness and innovation type on adoption.
Journal of Retailing, 67(1), 51-67.

Venkatraman, M. P., & Price, L. P. (1990). Differentiating between cognitive and sensory
innovativeness: Concepts, measurement and their implications. Journal of
Business Research, 20
, 293-315.

Walsh, J., & Godfrey, S. (2000). The Internet: A new era in customer service.
European Management Journal, 18(1), 85-92.

Watson, R. T., Berthon, P., Pitt, L. F., & Zinkhan, G. M. (2000). Electronic commerce: The strategic perspective. Fort Worth: The Dryden
Press.

Weisbrod, G. E., Parcells, R. J., & Kern, C. (1984). A disaggregate model for predicting
shopping area market attraction. Journal of Retailing, 60(1),
65-83.

Westbrook, R. A., & Black, W. C. (1985). A motivation-based shopper typology.
Journal of Retailing, 61(1), 78-103.

Wolfinbarger, M., & Gilly, M. C. (2001). Shopping online for freedom, control, and fun.
California Management Review, 43(2), 34-55.

Zeithaml, V. A., Parasuraman, P., & Malhotra, A. (2001). E-service quality: Definition, dimensions and conceptual model. Cambridge,
MA.

/ 180