Web Systems Design and Online Consumer Behavior [Electronic resources] نسخه متنی

اینجــــا یک کتابخانه دیجیتالی است

با بیش از 100000 منبع الکترونیکی رایگان به زبان فارسی ، عربی و انگلیسی

Web Systems Design and Online Consumer Behavior [Electronic resources] - نسخه متنی

Yuan Gao

| نمايش فراداده ، افزودن یک نقد و بررسی
افزودن به کتابخانه شخصی
ارسال به دوستان
جستجو در متن کتاب
بیشتر
تنظیمات قلم

فونت

اندازه قلم

+ - پیش فرض

حالت نمایش

روز نیمروز شب
جستجو در لغت نامه
بیشتر
لیست موضوعات
توضیحات
افزودن یادداشت جدید






References

Abelson, R. P., & Levi, A. (1985). Decision making
and decision theory. In G. Lindsay & E. Aronson (Eds.), The handbook of
social psychology
(3rd ed., Vol. 2, pp. 231-309). New York:
Random House.

Adam, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and
usage of information technology: A replication. MIS Quarterly,
16(2), 227-247.

Adelbratt T., & Montgomery, H. (1980). Attractiveness of decision rules.
Acta Psychologica, 45,
177-185.

Al-Menayes, J. J., & Sun, S. W. (1993). Processing complex information: What are the
cognitive units and how are they related? Gazette,
52(1), 57-82.

Anderson, R. E., & Jolson, M. A. (1980). Technical Wording in Advertising: Implications
for Market Segmentation. Journal of Marketing,
44(1), 57-66.

Banker, R. D., Davis, G. B., & Slaughter, S. A. (1998). Software development practices,
software complexity, and software maintenance performance: A field study. Management Science, 44(4),
433-450.

Barfield, W., & Robless, R. (1989). The effects of two- and three-dimensional graphics on
the problem-solving performance of experienced and novice decision-makers. Behavior and Information Technology, 8(5), 369-385.

Baroudi, J. J., & Orlikowski, W. J. (1988). A short-form measure of user information
satisfaction. Journal of Management Information Systems,
4(4), 44-59.

Beach, L. R., & Mitchell, T. R. (1978). A contingency model for the selection of decision
strategies. Academy of Management Review,
3(3), 439-449.

Berlyne, D. E. (1958). The influence of complexity and novelty in visual figures on orienting
responses. Journal of Experimental Psychology,
55(3), 289-296.

Berlyne, D. E. (1971). Aesthetics and psychobiology. New
York: Appleton-Century-Crofts.

Berlyne, D. E. (1974). Studies in the new experimental aesthetics:
Steps towards an objective psychology of aesthetic appreciation
. New York: Halstead
Press.

Berlyne, D. E. (1975). Dimensions of perceptions of exotic and pre-renaissance
paintings.

Canadian Journal of Psychology,
29
, 151-172.

Bettman, J. R. (1979). An information processing theory of consumer
choice
. Boston, MA: Addison-Wesley Publishing Company, Inc.

Bettman, J. R., Johnson, E. J. & Payne, J. W. (1991). Consumer decision making. In T.S.
Robertson & H. H. Kassarjian (Eds.), Handbook of consumer
behavior
. Englewood Cliffs, NJ: Prentice-Hall.

Bieri, J., Atkins, A. B., Leaman, S. R., Miller, H., & Tripod, T. (1966).
Clinical and social judgement: The dissemination of behavioral
information
. New York: Wiley.

Boulding, K. E. (1970). Economics as a science. New York:
McGraw-Hill.

Broadbent, D. E. (1958). Perception and communication.
London: Pergamon Press.

Broadbent, D. E. (1971). Decision and stress. London:
Academic Press.

Bucy, E., Lang, A., Potter, R., & Grabe, M. (1999). Structural features of cyberspace: A
content analysis of the World Wide Web. Journal of the American Society for
Information Science
, 50(13), 1246-1256.

Casali, J. G., & Gaylin, K. B. (1988). Selected graph design variables in four
interpretation tasks: A microcomputer-based pilot study. Behavioral and
Information Technology
, 7, 31-49.

Chamblee, R., Gilmore, R., Thomas, G., & Soldow, G. (1993). When copy complexity can help
ad readership. Journal of Advertising Research,
33(4), 23-28.

Chen, Q., & Wells, W. D. (1999). Attitude toward the site. Journal of Advertising Research, 39(5),
27-38.

Chin, W. W., & Todd, P. A. (1995). On the use, usefulness, and ease of use of structural
equation modeling in MIS research: A note of caution. MIS
Quarterly
, 19(2), 237-247.

Chircu, A. M. & Kauffman, R. J. (2000). Reintermediation strategies in
business-to-business electronic commerce. International Journal of
Electronic Commerce
, 4(4), 7-42.

Coupey, E. (1994). Restructuring: Constructive processing of information displays in consumer
choice. Journal of Consumer Research, 21, 83-99.

Coupey, E., & DeMoranville, C. W. (1996). Information processability and restructuring:
Consumer strategies for managing difficult decisions. Advances in Consumer
Research
, 23, 225-230.

Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of
information technology. MIS Quarterly,
13
(3), 319-339.

De Heer, J. (1999). Why are consumers viewed as limited information processors? Working
Paper.

Deane, D.H., Hammond, K.R., & Summers, D.A. (1972). Acquisition and application of
knowledge in complex inference tasks. Journal of Experimental
Psychology
, 92, 20-26.

DeSanctis, G., & Poole, M. S. (1994). Capturing the complexity in advanced technology
use: Adaptive structuration theory. Organization Science,
5(2), 121-147.

Dudycha, L. W., & Naylor, J. C. (1996). Characteristics of the human inference process in
complex choice behavior situations. Organizational Behavior and Human
Performance
, 1, 110-128.

Durand, R., & Lambert, Z. (1979). Cognitive differentiation and alienation for consumers.
Perceptual and Motor Skills, 49, 99-108.

Eighmey, J. (1997). Profiling user responses to commercial Web sites. Journal of Advertising Research, 37(3),
59-66.

Eighmey, J., & McCord, L. (1998). Adding value in the Information Age: Uses and
gratification of sites on the World Wide Web. Journal of Business
Research
, 41, 187-194.

Einhorn, H. J. (1971). Use of nonlinear, noncompensatory models as a function of task and
amount of information. Organizational Behavior and Human
Performance
, 6, 1-27.

Estelami, H. (1997). Consumer perceptions of multi-dimensional prices.
Advances in Consumer Research, 24, 392-399.

Fielding, R. T., Whitehead, J. E., Anderson, K. M., Bolcer, G. A., Oreizy, P., & Taylor,
R. N. (1998). Web-based development of complex information products. Communication of the ACM, 41(8),
84-92.

Franz, C.R., & Robey, D. (1986). Organizational context, user involvement, and the
usefulness of information systems. Decision Sciences, 17(4),
329-356.

George, Z. M. (1998). The World Wide Web as an advertising medium: A study of communication
effectiveness. Ph.D. Dissertation, University of Georgia.

Ghose, S., & Dou, W. (1998). Interactive functions and their impacts on the appeal of
Internet presence sites. Journal of Advertising Research,
38(2), 29-43.

Goswami, U. (1998). Is relational complexity a useful metric for cognitive development?
Behavioral and Brain Science, 21(6), 838-840.

Ha, L., & James, E. L. (1998). Interactivity reexamined: A baseline analysis of early
business Web sites. Journal of Broadcasting and Electronic
Media
, 42(4), 457-469.

Huizing, A., Koster, E., & Bouman, W. (1997). Balance in business reengineering: An
empirical study of fit and performance. Journal of Management Information
System
, 14(1), 93-118.

Hurt, H. T., & Hibbard, R. (1989). The systematic measurement of the perceived
characteristics of information technologies I: Microcomputers as innovations.
Communication Quarterly, 37(3), 214-223.

Hurt, H. T., Joseph, K., & Cook, C. D. (1977). Scales for the measurement of
innovativeness. Human Communication Research,
4(1), 58-65.

Igbaria, M., Parasuraman, S., & Baroudi, J. J. (1996). A motivational model of
microcomputer usage. Journal of Management Information Systems,
13(1), 127-143.

Jacobson, B. (1992). The ultimate user interface. Byte,
17(4), 175-182.

Kahneman, D. (1973). Attention and effort. Englewood
Cliffs, NJ: Prentice-Hall.

Lambert, Z. (1980). Consumer alienation, general dissatisfaction, and consumerism issues:
Conceptual and managerial perspectives. Journal of Retailing,
56(2), 3-24.

Lawler, J. J., & Elliot, R. (1996). Artificial intelligence in HRM: An experiment study
of an expert system. Journal of Management,
22(1), 85-27.

LeMay, M., & Aronow, E. (1977). Some determinants of lingering behavior in a suburban
shopping center. Perceptual and Motor Skills,
45, 1201.

Leventhal, H. R., Singer, P., & Jones, S. (1965). Effects of fear and specificity of
recommendation upon attitudes and behaviour. Journal of Personality and
Social Psychology, 2
, 20-29.

Lussier, D., & Olshavsky, R. W. (1974). An information processing approach to individual
brand choice behavior. Annual Conference of the Operations Research Society
of America/The Institute of Management Science,
San Juan, Puerto Rico.

Maddox, J. (1990). Complicated measures of complexity. Nature,
344
(6268), 705.

Magat, W. A., & Viscusi, W. K. (1992). Informational approaches
to regulation
. Cambridge, Mass.: Massachusetts Institute of Technology.

McCabe, T. J. (1976). A complexity measure. IEEE Transactions on
Software Engineering
, SE2(4), 308-320.

Meyer, J., Shinar, D., & Leiser, D. (1997). Multiple factors that determine performance
with tables and graphs. Human Factors, 39(2), 268-287.

Miller, G. A. (1956). The magic number seven plus or minus two: Some limits of our capacity
for information-processing. Psychological Review, 63(2),
81-87.

Miller, G. A. (1969). Psychology as a means of promoting human welfare.
American Psychologist, 24,
1063-1075.

Moorman, C. (1996). A quasi experiment to assess the consumer and informational determinants
of nutrition information processing activities: The case of the Nutrition Labeling and Education
Act. Journal of Public Policy and Marketing, 15(1),
28-44.

Morrison, B. J., & Dainoff, M. J. (1972). Advertisement complexity and looking time.
Journal of Advertising Research, 9(4), 396-400.

Munson, J. C., & Khoshgoftaar, T. M. (1989). The dimensionality of program complexity.
Proceedings of International Conference on Software Engineering,
Washington, DC: IEEE Computer Society Press, 245-253.

Navon, D., & Gopher, D. (1979). On the economy of the human processing system.
Psychological Review, 86,
214-255.

Norman, D. A., & Bobrow, D. G. (1975). On data-limited and resource-limited processes.
Cognitive Psychology, 7,
44-64.

North, A. C., & Hargreaves, D. J. (1996). The effects of music on responses to a dining
area. Journal of Environmental Psychology,
16, 55-64.

Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’
perceived experience, trustworthiness, and attractiveness. Journal of
Advertising
, 19(3), 39-52.

Olsen, M. (1969). Two categories of political alienation. Social
Forces
, 47, 288-299.

Palmer, J. W., & Griffith, D. A. (1998). An emerging model of Web site design for
marketing. Communications of the ACM, 41(3), 44-51.

Payne J. W., Bettman, J. R., & Johnson, E. J. (1993). The
adaptive decision maker.
Cambridge, MA: Cambridge University Press.

Planchon, J. M., & James, W. L. (1991). Cognitive complexity and alienation: A
re-examination. Journal of Business Research,
23, 189-198.

Ramanujan, S., & Cooper, R. B. (1994). A human information processing approach to
software maintenance. OMEGA, 22, 185-203.

Rao, S. (1985). An empirical comparison of sales forecasting models. Journal of Product Innovation Management, 4, 232-242.

Rayne, A. (1976). Précis writing: An approach to basic composition. College Composition and Communication, 27, 403-406.

Reardon, K. K. (1981). Persuasion in context. Beverly
Hills: Sage Publications.

Russo, J. E. (1975, June). An information processing analysis of point-of-purchase decisions.
Center for Human Information Processing, University of California, CHIP 51.

Russo, J. E. (1977, May). The value of unit price information. Journal of Marketing Research, 14,
193-201.

Russo, J. E. (1987). Toward intelligent product information systems for consumers.
Journal of Consumer Policy, 10, 109-138.

Russo, J. E., & Leclerc, F. (1991). Characteristics of successful product information
Programs. Journal of Social Issues, 47(1), 73-91.

Satish, U., & Streufert, S. (1997). The measurement of behavior complexity.
Journal of Applied Social Psychology, 27(23), 2117-2122.

Scammon, D. L. (1977, December). “Information load” and consumers. Journal of Consumer Research, 4,
148-155.

Schroder, H. M., Driver, M. J., & Streufert, S. (1967). Human
information processing. Individuals and groups functioning in complex social situations
.
New York: Holt, Rinehart and Winston, Inc.

Schutz, H. G. (1961). An evaluation of methods for presentation of graphic multiple
trends—Experiment III. Human Factors,
3
, 108-119.

Schwartz, E. L. (1977). Spatial mapping in the primate sensory projection: Analytic structure
and relevance to perception. Cybernetics,
25, 181-194.

Selart, M., Garling, T., & Montgomery, H. (1998). Compatibility and the use of
information processing strategies. Journal of Behavioral Decision
Making
, 11, 59-72.

Seybold, P. B., & Marshak, R. T. (1998). An executive guide and
technology roadmap for your Customers.com® initiatives. Making it easy for customers to do business
with you—Customers.com® handbook.
Patricia Seybold Group, Inc. Retrieved from
http://www.crmfoundation.com/technology_roadmap1.pdf

Sieber, J. E., & Lanzetta, J. T. (1964). Conflict and conceptual structure as
determinants of decision making behavior. Journal of
Personality
, 2, 622-641.

Spence, I., & Lewandowsky, S. (1991). Displaying proportions and percentages.
Applied Cognitive Psychology, 5, 61-77.

Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce:
An exploration of its antecedents and consequences. Journal of Retailing,
78
, 41-50.

Staelin, R., & Payne, J. (1976). Studies of the information
seeking behavior of consumers. Cognition and social behavior
. Elbaum and
Associates.

Stewart, M. (1998, December 7). My big bet on the Net. Newsweek, 53.

Stout, P. A., Villegas, J., & Kim, H. (2001). Enhancing learning through use of
interactive tools on health-related Websites. Health Education
Research
, 16(6), 721-733.

Streufert, S. (1970). Complexity and complex decision-making: Convergences between
differentiation and integration approaches to the prediction of task performance.
Journal of Experimental Social Psychology,
6, 494-509.

Streufert, S., Suedfeld, S., & Driver, M. (1965). Conceptual structure, information
search and information utilization. Journal of Personality and Social
Psychology
, 2, 736-740.

Sweller, J. (1998). Can we measure working memory without contamination from knowledge held
in long-term memory? Behavioral and Brain Science,
21(6), 845-847.

Thompson, R. L., Higgins, C. A., & Howell, J. M. (1991). Personal computing: Toward a
conceptual model of utilization. MIS Quarterly,
15(1), 125-143.

Unz, D.C., & Hesse, F.W. (1999). The use of hypertext for learning.
Journal of Educational Computing Research,
20, 279-295.

Urbany, J. E., Kalapurakal, R., & Dickson, P. (1996, April). Price search in the retail
grocery market. Journal of Marketing, 60, 91-105.

Weiss, J. P. (1999). Consumer reactions to different pricing formats: A study of the
residential electricity supply industry. Working paper.

Wood, R. E. (1986). Task complexity: Definition of the construct. Organizational Behavior and Human Decision Processes, 37, 60-82.

Wood, R. E., Mento, A. J., & Locke, E. A. (1987). Task complexity as a moderator of goal
effects: A meta-analysis. Journal of Applied Psychology,
72(3), 416-425.

Wright, P. (1975). Consumer choice strategies: Simplifying vs. optimizing.
Journal of Marketing Research, 14(1), 429-433.

Zuse, H. (1990). Software complexity: Measures and
methods
. Amsterdam: de Gruyter.

/ 180