Windows XP [Electronic resources] : Visual Quickstart Guide, Second Edition نسخه متنی

3. Getting Help

If you're already a Windows user, don't yield to the temptation to skip this chapter because you've given up on Microsoft's anemic help system. A change of heartdriven by what Microsoft spends on telephone supporthas spawned XP's Help and Support Center, a hybrid web portal and on-disk help system. With it you use web-style links and searches to access:

Standard documentation

Animated tutorials

Troubleshooting wizards

Diagnostic and repair utilities

Up-to-date configuration information about your system's hardware, software, and services

Knowledge Base articles at Microsoft's support site and Windows newsgroups (if you're connected to the internet)

Also, XP's new Remote Assistance program lets a remote user view your screenor even control your PCto help you solve problems.